Making a claim

If you're a NSW government employee:

To notify us of an injury or to make a claim, you should contact your employing agency directly. Your employer will then report on your behalf. Agency claim manager details can be found below.

How we manage our claims

We partner with four separate claims management providers to manage Treasury Managed Fund (TMF) claims for NSW Government agencies and their workers. This creates a competitive environment that promotes innovation. By working with TMF agency’s current and future needs we provide support for risk management, injury prevention and claims handling processes.

Claims management service providers

Managing property, general liability, motor, travel, financial losses and workers compensation claims, our providers for the current contract period are:

TMF portfolios and providers

Portfolio Provider
Workers Compensation No. 1 Allianz Australia Insurance Ltd
Workers Compensation No. 2 Employers Mutual Limited
Workers Compensation No. 3 QBE Insurance (Australia) Limited (QBE)
Health Liability (medical malpractice) Gallagher Bassett Services Pty Ltd
Visiting Medical Officer (VMOs) Gallagher Bassett Services Pty Ltd
General (property, motor vehicle, legal liability (includes but not limited to common law liability, public liability, product liability, professional indemnity, directors/officer liability, contractual liability), travel and events) Gallagher Bassett Services Pty Ltd