Guidelines and policies

This Guidance is a best practice tool to support people with a limb amputation, their families and carers and the health and rehabilitation professionals working with them.

The Summary for the support pathway for people with a limb amputation provides a summary of the recommendations, best practice notes and resources included in the full guidance document.

This tip sheet provides information about maintaining your prosthesis.

This tip sheet provides information on pain management associated with limb amputations.

The icare Health Literacy Framework has been developed for application in the lifetime schemes of icare: Lifetime Care, Workers Care, Dust Diseases Care and CTP Care.

The icare Health Literacy Framework identifies key aspects of the work and systems developed by icare's lifetime schemes that impact health literacy.

The guidance is a best practice tool to inform and guide people involved in making decisions around why a person with a spinal cord injury needs assistance from support workers.

Information for the person with spinal cord injury and their family about the Guidance on the support needs of adults with spinal cord injury.

Maintenance of assistive technology can include servicing by technician, part replacement, cleaning or lubrication of parts, replacing, or testing/checking it is in working order.

The Modified Caregiver Strain Index (CSI) is a tool that can be used to quickly screen for caregiver strain with long-term family caregivers.

Shoulder injury prevention checklist for wheelchairs

This policy provides information about when Lifetime Care can fund social support (practical assistance to address or alleviate social stressors).

Service providers working with participants in Lifetime Care can learn more information about the Social Support Policy

This policy documents icare’s strategies to manage adequate capital to meet its obligations to its Lifetime Care and Support Scheme customers.

This policy outlines icare's mandatory requirements for service providers in relation to the use of Restrictive Practices with participants or workers with challenging behaviour.

This guide provides information to support attendant care providers to understand and implement the requirements of icare's Restrictive Practices Policy.

This Policy outlines icare’s approach to building capability, risk enablement, and safeguarding for people in Lifetime Care, Workers Care, CTP Care and Dust Diseases Care.

This policy applies to icare staff working in Lifetime Schemes and outlines the responsibilities and obligations of certain roles with regards to working with children checks, mandatory reporting, mandatory reporting training and reportable conduct.

This policy provides participants guidance on treatment, rehabilitation and care services that Lifetime Care can pay for in relation to a participant’s injury-related sexuality and sexual health needs.

This policy provides participants with guidance on requesting treatment, rehabilitation and care services that Lifetime Care can pay for in relation to new injuries and or health conditions acquired or diagnosed after the initial motor vehicle accident.

This information sheet provides participants in Lifetime Care with answers to some frequently asked questions about consequential injuries.

This policy provides participants with guidance on the exceptional circumstances under which Lifetime Care may consider a request to engage family or friends as paid support workers.

Eligibility for participation in the Lifetime Care and Support Scheme

Disputes about Eligibility

Disputes about motor accident injury

Disputes about participants’ treatment and care needs

Assessment of treatment and care needs

Determination of reasonable and necessary treatment and care needs

Rehabilitation