Support for families & carers

We're committed to supporting families and carers of people who have sustained severe injuries at work or in a motor vehicle accident.

When somebody sustains a severe injury in a workplace incident or motor vehicle accident, the impacts are often felt by the person’s whole family.

As a family member or carer, we understand you might need help managing and adjusting to the changes in their life.

We’re working on delivering a higher level of support not only for the injured person, but also the people around them. We do this through programs such as wecare and Strength 2 Strength.

Support for families

Our support programs are designed for the families and carers of people who have sustained severe injuries in either a workplace incident or motor vehicle accident in NSW.


About wecare

The wecare program seeks to build the knowledge, wellbeing and resilience of family members and carers.

wecare has been developed in partnership with Carers NSW.

Carers NSW is a state-wide peak organisation that supports and advocates for family members or friends who care for people with a disability, chronic condition, terminal illness or are frail.

Two tailored programs are available:

  • The Carer Mentoring Program
  • Children and Young People Program.

These programs are available to carers and family members of participants in Lifetime Care, The Workers Care Program and Dust Diseases Care.

Coronavirus (COVID-19) update

Due to the restrictions associated with COVID-19, the wecare program will be offering sessions by a range of flexible platforms: online through Skype or Zoom by phone. The flexible delivery options are outlined on the referral form and carers can nominate their preferred service delivery option. 

The Carer Mentoring Program

The Carer Mentoring Program, for adult carers, is delivered in six to eight mentoring sessions via face-to-face, phone and Skype or Zoom.

These sessions are delivered at a frequency that works best for the carer and provides information, referrals and support to strengthen carers coping strategies and address the challenges they face in their daily lives.

The Children and Young People Program

For family members aged 5 to 18 years, including children, siblings or grandchildren.

The program is flexible and tailored to the needs of the child or young person. The young person is provided with education, referrals and various coping strategies through fun, age appropriate activities, to assist with living with their loved one and pursuing their goals.

Consent for participation in the program is needed from a parent or guardian. All staff working with children and young people have completed Working with Children checks.

Flexible delivery options such as Skype, Zoom, phone and face-to-face sessions are available for both programs.

More information

Family members can speak to their icare contact or the wecare team at Carers NSW:


Phone: +61 2 9280 4744

Website: View wecare referral form and brochures

Strength 2 Strength program

The Strength 2 Strength program provides information, support and strategies for families dealing with changes and challenges following traumatic injury.

The program is a full day group workshop run in different locations. It’s available to carers and family members of participants in the Lifetime Care and Support Scheme, and workers in the icare Workers Care Program.

To register your interest to attend a Strength 2 Strength workshop, email