Our Commitment to You
Find out how we're committed to continuing our focus to provide high quality standards of service and value for all policy holders...
-
-
Telehealth information for participants, workers and clients
Information for participants, workers and clients in Lifetime Care, Workers Care and CTP Care on using telehealth services when working with service providers...
-
Guide to completing a Care Needs Review report
Information to assist service providers/case managers to complete a Care Needs Review Report...
-
Guide to completing a Care Needs Assessment Report
Information to assist care needs assessors to complete a Care Needs Assessment Report...
-
Lifetime Care - Resolving disputes about eligibility
Information about resolving disputes about eligibility for participants in the Lifetime Care and Support Scheme...
-
Lifetime Care - Resolving disputes about treatment and care needs
Information about resolving disputes about treatment and care needs for participants in the Lifetime Care and Support Scheme...
-
Lifetime Care - Review of an assessment panel's decision about eligibility
Information about reviews of an assessment panel's decision for participants in the Lifetime Care and Support Scheme...
-
Lifetime Care - Review of a dispute assessor's decision on treatment and care needs
Information about reviews of a dispute assessor's decision on treatment and care needs for participants in the Lifetime Care and Support Scheme...
-
Travel log – Lifetime Care, Workers Care and CTP Care (PDF)
Participants, workers and clients in Lifetime Care, Workers Care and CTP Care use this form to record kilometres travelled to and from approved treatment and care services...
-
Shine Summer 2018
Shine is a biannual magazine that shares stories, ideas and news across Lifetime Care and Workers Care...
