How we partner with brokers and industry

We’re committed to building strong relationships with partners by making it easier to buy and manage workers insurance policies.

We appreciate our customers may choose to partner with a trusted adviser to manage the insurance needs of their business.

All policy and billing activities are now managed directly by icare and we’re taking the opportunity to build new relationships with brokers by providing targeted offerings, education and support.

Our goal is to work closely with brokers and businesses to find ways to improve workplace safety, helping to reduce the cost of claims and premiums in the process.

We want to make it easier for you to find your way around the workers insurance system. We want a system that supports both employers and employees. 

Buy and renew online

To support businesses and brokers, we’re launching a simplified, multi-channel service that will give them greater choice and support to buy and renew workers insurance policies than ever before.

Our new broker channel

Brokers will soon be able to access:

  • A simple interface to buy and renew workers insurance policies online
  • Consolidated policy information in one place, ensuring transparency and accuracy
  • Access policy and billing information through our dedicated Customer Support Centre.

For more information, talk to a customer service representative today on 13 44 22

Two-way partnership

By partnering with brokers, we’re looking to build better customer advocacy and loyalty.

We have a dedicated team that aims to deliver a whole icare relationship. We work closely with Industry groups and peak bodies to provide their members with support and information.

To start building a two-way partnership with us, get in touch.

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