Welcome to the Broker hub

icare works with brokers and employers to keep businesses in NSW updated on workers compensation developments, providing access to industry expertise and valuable resources.

The Broker Hub provides the resources brokers need to help employers create safe and healthy workplaces while supporting the recovery of injured workers and their return to work.

Use the links below to access the latest news, education, training, and tools relating to claims, underwriting, injury prevention, safety programs and information on how to reduce your premium.

Premiums | Claims | Prevention and Safety | Templates and Downloads |Frequently Asked Questions |Contact Us |More Information | News

Premiums

Request to be added to cost of claims report distribution list

Request to be added to cost of claims distribution list for small businesses

Take out a policy

Renew policy

Premium updates

Pay your premium

Disputes

Request premium calculator

Ways to lower premium

Loss prevention recovery

WIC rates table

Claims performance adjustment rate

Update policy details

Declaring wages

Request certificate of currency

Cancel policy

Request cost of claims report

Claims

Notify us of an injury or make a claim

In the event of a fatality

Update your claim

Nominal insurer claims model

Claims management decision framework

Understanding the new claims process

Medical support panel

Return to work for NSW employers

Link to mental health hub employers

Prevention and Safety

Industry insights tool

Safe & healthy workplaces

Protect together 

Respect and resilience 

Templates and Downloads

Forms and resources

Letter of appointment template

EFT details

PIAWE fact sheet

New claims employer checklist

WICS and premium rates

Claims performance adjustment rates

Expression of interest – Loss prevention recovery

Loss prevention and recovery statement of product

Loss prevention and recovery application form

Frequently Asked Questions

Letter of appointment queries

Who needs Workers Comp

When can investigations occur – factual, surveillance, IME/IMC

Rehab providers – when to refer & why

Legal providers – when to refer & why

Contact Us

Reach the Broker team

Claims

Sign up to the latest broker news and events

More Information

About CSPs & employer choice

Small business hub

MET page

Mental health claims hub

Latest news

See all news

News 13 Jun

Digital role-playing game enhances communication between supervisors and young construction workers

An exciting milestone has been reached in the work being funded by icare NSW under the Injury Prevention in Construction initiative.

Read more

News 28 May

icare announce 8% average workers compensation premium rate increase for 2024-25

Employers in New South Wales set to receive annual premium renewal notice, as a state-wide mailout gets underway.

Read more

News 25 Apr

April 2024 update on icare's payment remediation activities

icare has continued to progress payment remediation activities to injured workers impacted by indexation underpayments for claims made between October 2012 and October 2019.

Read more

News 15 Apr

Information for workers and employers impacted by the Westfield Bondi Junction Critical Incident

icare and our Claims Service Providers are here to provide support for employers and their employees in the event that you were involved in the incident which occurred at Bondi Junction Westfield on Saturday 13 April.

Read more
scroll to top
Scroll to top