What's new in policy?
icare Workers Compensation Insurance
As part of a faster payments initiative, from the 31st of December 2023 icare will no longer be issuing refunds via a cheque.
From the 1st of January refunds will only be sent if we have EFT bank details for your Workers Insurance policy.
What do I need to do?
Call us now on 13 44 22 or use the web chat feature on this page to speak with our icare team who can update your policy with the bank account details so we can process any future refunds quickly and securely.
Did you know you can now declare your wages online in a few simple steps?
If you've engaged a broker or consultant to help manage your workers compensation insurance policy its important you have an accurate, complete and up-to-date Letter of Appointment (LOA) in place. To make things simpler, we’ve developed a template to ensure your LOA contains all the required information. The completed LOA should be sent to icare at firstname.lastname@example.org.
If your business circumstances have changed and you need to talk to us about insolvency, including liquidations, administrations or a Small Business Restructuring proposal for your policy, please reach out to us as soon as possible by emailing email@example.com.
Did you know you can now cancel online in a few easy steps?
If your business has been impacted by COVID-19, talk to us, we're here to help.
We understand that navigating your workers compensation insurance can be difficult, but rest assured, renewing your policy is simple and we're here to help.
There are two ways you can do this:
If things have changed and you need to update your Certificate of Currency we’re here to help. Remember that personally altering your Certificate of Currency after it has been issued by icare is a breach of the Workers Compensation Act 1987 and can result in a hefty fine. Please get in touch so we can assist you.
We reward safe employers with lower premiums.
Contact the team at firstname.lastname@example.org to find out how icare can help your business reduce workplace injuries and in turn, reduce your premiums.
We also understand how important it is to NSW employers to get their people back to work quickly and safely when an injury does occur.
icare’s Injury Management Program provides important information about how icare and its partners will work with employers to achieve this. It reflects icare’s new claims model, outlining the support available and what steps will be taken to help injured workers achieve a safe recovery at work, or manage their ongoing care and support if they’re not able to return to work in the short or long term. This information will assist you with developing a return to work program suitable for your business.
News 04 Nov
Employers should consider including wearable technologies in workplace health and safety interventions to help improve worker safety, according to an evaluation of a study by icare.
Information 14 Dec
From 1 January 2023, icare expanded the number of Claims Service Providers within the Nominal Insurer scheme to six partners to ensure injured workers get the best possible care when they need it most, and that employers are fully supported. The six Claims Service Providers include Allianz, EML, GIO, and QBE, with new providers, DXC Technology and Gallagher Bassett, taking on claims from the second half of the year. Claims Service Providers are companies that manage claims on behalf of icare.
News 24 Aug
Building company Oracle Building Corporation Pty Ltd has gone into formal Liquidation.
News 04 Mar
Insurance and Care NSW (icare) has announced it will introduce a six-month freeze on employers moving between claim service providers while icare finalises the open market tender for new claims service providers.