Small business hub

Resources and information for small employers to support your business, helping you understand and manage your workers compensation—including guidance on your policy and claims, managing return-to-work and more.

If your average performance premium (APP) (that's total wages multiplied by your industry rate) is $30,000 or less, this hub is for you.

Calculating your premium

Being a small employer means that if you have an injured worker, their claim costs are not included in your premium calculation, so you don't have to worry about claims impacting your premium.

Premium calculation for small employers

The NSW Workers Compensation Landscape: small business

What makes small business different to other sectors when it comes to workers compensation? Which injuries are common in small business?

As the largest workers compensation insurer in NSW, we have access to a range of valuable data and insights.

Download the latest infographic to gain a better understanding of workers compensation in small business and how you can create a safer workplace for you and your workers.

Download the NSW Workers Compensation Landscape (PDF 0.7MB)

Practical guides and tools

Our online Safe & Healthy Workplace Program Finder will provide you with prevention program recommendations to help you create a safer and healthier workplace.

Click below for safe and healthy workplace program recommendations

Information

This program finder tool will show you what programs are best for your workplace

Answer a few simple questions and we'll recommend suitable prevention programs for your workplace.

Go to the Safe & Healthy Workplace Program Finder
Question 1/4

Do you, or your workers deal with customers, visitors or guests as part of your work?

Question 2/4

Do you, or your workers drive as part of your work?

Question 3/4

Are you interested in supporting the mental health of your workers?

Question 4/4

Are you interested in what you can do to support your own mental health?

Our Recommendations

Based on your answers the following program(s) are recommended for you

Respect & Resilience training

We recommend that you complete our Respect & Resilience training. Our 3 eLearning modules can be completed in one hour. This training will help you, and your workers, better manage difficult customer interactions. 

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Road safety training

We recommend that you complete the Road safety in your workplace training. The 4 eLearning modules can be completed in approximately one hour. This training will help you, and your workers, learn how to prevent work related vehicle incidents and stay safe on the road.

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Mental Health Coaching

We recommend that you complete Workplace Mental Health Coaching. These free sessions are suitable for small businesses that are seeking to identify risks to mental health within your business and give you practical tools and strategies to manage them. 

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Ahead for Business

We recommend that you complete a Business Stress Test. This is a  two-minute survey to gauge how you manage the typical stressors business owners face. Once you complete the 13 questions, you will receive tips and tools, based on your responses, to help you get ahead in business. The best way to kick-start mental health in your business is to start by looking after your most important asset - you.

View Details

Events

Get insights from the experts.

Mobile Engagement Team events

icare's Mobile Engagement Team host face-to-face and online events to help equip customers and enhance your knowledge in the workers compensation space.

Claims

Want more information?

Do you have a policy or premium enquiry?

Go to our Workers Insurance policy enquiry page for all our contact information.

Do you have a claims enquiry?

Go to our Workers Insurance claims enquiry page for all our contact information.