HBCF Builder Self-Service Portal

Our online portal enables builders to apply for certificates of insurance online and access their information on the HBCF database.

This video introduces new users to the HBCF Builder Self-Service Portal and supports new users in navigating the portal and its features.

If you need help accessing this video content, please email accessibility@icare.nsw.gov.au.

View your information in the HBCF database

The self-service portal will allow you to see your information in the HBCF database, including your:

eligibility assessment results
certificate of eligibility
next scheduled eligibility assessment
summary of current projects (open job limits)
snapshot of your maximum job allowance capacity
quote on future insurance premiums
current certificates of insurance
Building Contract Review Program (BCRP) projects Builders have applied for or are undertaking.

You can now apply for certificates of insurance for your jobs online and track your applications through to approval.

You can also mark an 'open job' when completed as 'closed' online so that you can free up your capacity for future jobs.

Identify a responsible person within your business to have access to the portal as the self-service portal manager.
Send an email to your broker with the name, phone number and the email address of your nominated person,
The broker will forward that information to HBCF.
We will create a user identity and set up a password and notify the nominated person of their login details.

Even if you have access to the portal, you should still refer to your broker for:

HBCF Builder Self-Service Portal user guide 3 MB(pdf) | Uploaded 08 Feb 2023
This guide shows builders how to monitor and manage their entire portfolio online using the Builder Self-Service Portal.

Tagged in: