HBCF Builder Self-Service Portal

Our online portal enables builders to apply for certificates of insurance online and access their information on the HBCF database.

HBCF Builder Self-Service Portal

This video introduces new users to the HBCF Builder Self-Service Portal and supports new users in navigating the portal and its features.

If you need help accessing this video content, please email accessibility@icare.nsw.gov.au.

View your information in the HBCF database

The self-service portal will allow you to see your information in the HBCF database, including your:

  • eligibility assessment results
  • certificate of eligibility
  • next scheduled eligibility assessment
  • summary of current projects (open job limits)
  • snapshot of your maximum job allowance capacity
  • quote on future insurance premiums
  • current certificates of insurance
  • Building Contract Review Program (BCRP) projects Builders have applied for or are undertaking.

Apply for certificates of insurance

You can now apply for certificates of insurance for your jobs online and track your applications through to approval. 

You can also mark an 'open job' when completed as 'closed' online so that you can free up your capacity for future jobs.

How to get access to the portal

  1. Identify a responsible person within your business to have access to the portal as the self-service portal manager.
  2. Send an email to your broker with the name, phone number and the email address of your nominated person,
  3. The broker will forward that information to HBCF.
  4. We will create a user identity and set up a password and notify the nominated person of their login details.

Working with your broker distributor

 Even if you have access to the portal, you should still refer to your broker for:

  • Eligibility applications and reviews
  • Applying for more complex project- specific certificates of insurance
  • General professional assistance for HBCF insurance
Login to the Builder Self-Service Portal