1. Agency Information Guide

    Information PDF [0.5 MB]

    The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) provides members of the public with a right of access to government information. This Agency Information Guide (AIG) has been...

  2. General Lines and HBCF Claims Service Provider Contract - Executed- Redacted

    Information PDF [2.9 MB]

    General Lines and HBCF Claim Service Provider Formal Instrument Agreement...

  3. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  4. Independent review of icare's Improvement Program

    Reports PDF [0.5 MB]

    Interim Establishment Report detailing the progress in addressing the McDougall and GAC recommendations prepared by Promontory Australia...

  5. HBCF appoints new claims manager Gallagher Bassett

    News PDF [0.1 MB]

    icare HBCF announces that icare has appointed Gallagher Bassett as the new HBCF claims manager...

  6. Mark Goodsell appointed to icare Board

    News PDF [0.2 MB]

    icare Chair John Robertson has announced the appointment of Mr Mark Goodsell to the icare Board, following the retirement of Ms Lisa McIntyre as a non-executive director...

  7. icare Customer Advocate to review Home Building Compensation Fund

    News PDF [85 KB]

    icare's Customer Advocate has launched a review of the Home Building Compensation Fund (HBCF), which provides NSW home owners with support if their builder is unable to complete building work or fix...

  8. Home Builders Compensation Fund - Customer Experience Research

    Reports PDF [0.4 MB]

    Research into Customer Experience in the Home Building Compensation Fund (HBCF)...

  9. Our story

    Information

    We’re changing the way people think about insurance and care. We also insure more than 284,000 NSW employers and their 3.4 million employees...

  10. Our commitment to you

    Information

    Changing the way people think about insurance and care services for the businesses, people and communities we protect...