1. HWI Policy for Owner-Builder work (1 July 2010 to 30 January 2012)

    Policies PDF [0.1 MB]

  2. Agency Information Guide

    Information PDF [0.3 MB]

    The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) provides members of the public with a right of access to government information. This Agency Information Guide (AIG) has been...

  3. icare response to the Customer Advocate's HBCF Review report

    Reports PDF [0.1 MB]

    Learn icare management's responses to the Customer Advocate's HBCF homeowner and builder customer experience review recommendations...

  4. Mark Goodsell appointed to icare Board

    News PDF [0.2 MB]

    icare Chair John Robertson has announced the appointment of Mr Mark Goodsell to the icare Board, following the retirement of Ms Lisa McIntyre as a non-executive director...

  5. HBCF appoints new claims manager Gallagher Bassett

    News PDF [0.1 MB]

    icare HBCF announces that icare has appointed Gallagher Bassett as the new HBCF claims manager...

  6. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  7. Independent review of icare's Improvement Program

    Reports PDF [0.5 MB]

    Interim Establishment Report detailing the progress in addressing the McDougall and GAC recommendations prepared by Promontory Australia...

  8. Our Commitment to You

    Guidelines PDF [57 KB]

    Find out how we're committed to continuing our focus to provide high quality standards of service and value for all policy holders...

  9. icare response to IR Report NSW Nominal Insurer

    Information PDF [0.6 MB]

    icare Submission on Independent Reviewer’s (IR) draft Final Report of the Compliance and Performance Review of the NSW Workers Compensation Nominal Insurer Scheme, for the State Insurance...

  10. HBCF premium increases letter for homeowners

    Information PDF [39 KB]

    What is the Home Building Compensation Fund (HBCF)? Why are premiums increasing? What does this mean for you as a homeowner?...