Feedback and complaints
If you're unhappy about an experience you've had with us, we want to hear about it...
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icare coronavirus information for Home Building Compensation Fund (HBCF)
icare responds with frequently asked questions about the impact of coronavirus on the Home Builders Compensation Fund (HBCF)...
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Feedback and complaints: Home Building Compensation Fund
If you're unhappy about something or wish to make a complaint, talk to your Home Building Compensation Fund contact. They may be able to rectify your concerns immediately...
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Injury Prevention Resource Hub
Safe and Healthy Workplaces Resources Hub...
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HBCF premium increases letter for homeowners
What is the Home Building Compensation Fund (HBCF)? Why are premiums increasing? What does this mean for you as a homeowner?...
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Agency Information Guide
The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) provides members of the public with a right of access to government information. This Agency Information Guide (AIG) has been...
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General Lines and HBCF Claims Service Provider Contract - Executed- Redacted
General Lines and HBCF Claim Service Provider Formal Instrument Agreement...
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icare response to Law and Justice Committee dated 30 November 2021
Update in response to recommendation 7 standing committee on law and justice report...
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Independent review of icare's Improvement Program
Interim Establishment Report detailing the progress in addressing the McDougall and GAC recommendations prepared by Promontory Australia...
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HBCF appoints new claims manager Gallagher Bassett
icare HBCF announces that icare has appointed Gallagher Bassett as the new HBCF claims manager...
