HIH/FAI Rescue Package
After the collapse of HIH Insurance in 2001, the NSW Government established a rescue package for affected homeowners...
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Making a claim
Incomplete or defective work to your home by a building contractor can be stressful. Under the hbcf insurance, you may be able to get compensation...
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Statement on Elderton Homes
Learn about the home building compensation fund and how we’re here to care for homeowners in NSW...
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How we care for homeowners
Learn about the home building compensation fund and how we’re here to care for homeowners in NSW...
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NSW Fair Trading and SIRA
The role of SIRA and NSW Fair Trading in regulating the home building industry and hbcf...
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Certificates register
Search the HBCF certificates of insurance online. How to use the register and what you should check to ensure you are covered...
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Lodge a complaint or dispute
If you’re dissatisfied with a decision or the service received from icare HBCF or its scheme agents, you can make a complaint through applicable internal dispute resolution (review) processes...
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Apply for a Certificate of Insurance
How and when builders should make an application for a hbcf certificate of insurance...
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Quoting for claims work
The HBCF Claims Quoting System (CQS) allows you to register interest in completing work on any of our current claims...
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Second Further Statement on Elderton Homes
Following the second meeting of creditors, icare HBCF received a number of queries and has provided responses here to assist HBCF policy holders...
