Training and workshops

icare offers online learning and face-to-face workshops for service providers working with people with severe injuries. 

Changes to our face-to-face learning program

icare is committed to the health and wellbeing of staff, the people who work with us and the participants and workers and their families. 

Due to the fluctuating nature of COVID-19 (coronavirus) many of our face-to-face training sessions have been moved online.

Lifetime Learning

Lifetime Learning allows you to register for face-to-face workshops (including online) and provides a full list of training courses and dates for service providers working with Lifetime Care and Workers Care.

We’ll review workshop requests in Lifetime Learning and confirm your place if appropriate. If a workshop is full or not scheduled yet, you can register your interest by going on the waiting list. 

If you've registered for a workshop and you can no longer attend, you can cancel your registration in Lifetime Learning.

Contact us

If you have any questions or concerns, please contact us at: training.lifetimecare@icare.nsw.gov.au

2021 training calendar

Date Workshop Mode of delivery

Thursday 25 February 2021

Clear communication

Workshops cover language, structure and design of written communication.

Online

Thursday 2 March 2021

Clear communication

Workshops cover language, structure and design of written communication.

Online

Course commencement

Thursday 11 February 2021

Live Webinar

Thursday 25 March 2021

CANS Online Workshop

This is an alternative to the face-to-face workshop.

Distance education

This is a 5-part series. Please login and register as soon as possible to complete parts 1 to 4 before the webinar.

 Wednesday 24 March 2021 FIM Online
 Thursday 22 April 2021

Clear communication

Workshops cover language, structure and design of written communication.

Online

Pre-work commencement date

Tuesday 9 March 2021

Live Webinars

Tuesday 4 May 2021

Tuesday 11 May 2021

Tuesday 18 May 2021

Tuesday 25 May 2021

Working with people with challenging behaviour using a positive behaviour support approach

Distance education

This is an icare subsidised program.

There is a $200 plus GST cost to participate in this program.

This is a 5-to-6-week online program, including:

  • recorded lectures (to view as pre-work),
  • 4 live interactive webinars, and
  • Google group discussion board.

Active participation in the Google group by all enrolled learners is expected.

Course commencement

Thursday 29 April 2021

Live Webinar

Thursday 10 June 2021

CANS Online Workshop

This is an alternative to the face-to-face workshop.

Distance education

This is a 5-part series. Please complete 1 to 4 before the webinar.

 Tuesday 15 June 2021 FIM Online
 Wednesday 23 June 2021 WeeFIM Online

Thursday 17 June 2021

Thursday 24 June 2021

P-CANS 2 Part 1

P-CANS 2 Part 2

Online – please enrol in both parts to complete the full P-CANS 2 workshop
Tuesday 10 August 2021

Clear communication

Workshops cover language, structure and design of written communication.

Face-to-face (Sydney)
Tuesday 14 September 2021 FIM Face-to-face (Sydney)
Wednesday 15 September 2021 CANS Face-to-face (Sydney)
Thursday 4 November

Clear communication

Workshops cover language, structure and design of written communication.

Face-to-face (Parramatta)

Additional workshops

Additional workshops may be available. Please log in to Lifetime Learning to see the most up-to-date training options available.

How to register 

Please register your interest in Lifetime Learning and we’ll notify you once the dates for these sessions have been confirmed to secure your place.

Emotional Wellbeing Toolkit

The Emotional Wellbeing Toolkit is now run as an online 4-part course on the Agency for Clinical Innovation (ACI) website. There is an optional live webinar that clinicians working in spinal cord injury can attend that is run a few times each year.

Dates:16 February, 12 May and 10 August 2021

Requirements: You must have completed parts 1–4 before you're able to register for the live webinar.

Registration: Check the ACI Events page to register for the live webinars.

    Further information on our courses

  • Introduction to Lifetime Care

    Who should attend: New service providers and case managers working with Lifetime Care participants and/or Workers Care Program participants

    Delivery format: Face-to-face, One-day workshop

    What we cover:

    • how the Lifetime Care and Workers Care Program works
    • eligibility criteria and application process for participation in Lifetime Care and the Workers Care Program
    • what we can and can’t pay for
    • key roles of everyone, including icare staff, case managers and other service providers
    • how to request services for participants
    • how decisions are made about requests for services
    • how to review a participant’s care needs
    • requesting attendant care
    • working with an attendant care provider.
  • Case Management in Lifetime Care

    Who should attend: Approved case managers who are new to Lifetime Care and Workers Care Program.

    Delivery format: Face-to-face, One-day workshop

    What we cover:

    • your role as a case manager when working with Lifetime Care or the Workers Care Program
    • planning with participants
    • requesting supports on behalf of participants
    • promoting independence for participants and their families.
  • Care and Needs Scale (CANS)

    Who should attend: Service providers who are completing a care needs reviews or plans with Lifetime Care or Workers Care participants.

    Delivery format:

    • Face-to-face, 2.5-hour workshop OR;
    • 5-part online workshop comprising: 2 videos (approximately 10 minutes each), and online e-learning module (approximately 30 minutes) and a 1-hour live webinar.

    The CANS is designed to measure the level of support needs of older adolescents and adults (16 years and older) with traumatic brain injury. The CANS is required to be used for all adult participants with a brain injury when undertaking every care needs review or plan.

    What we cover:

    • background of the CANS
    • how to administer, score and interpret the CANS.

    We run CANS workshops in conjunction with the John Walsh Centre for Rehabilitation Research.

  • Paediatric Care and Needs Scale (PCANS-2)

    Who should attend: Service providers who are completing care needs reviews or plans with Lifetime Care participants aged 5 to 15 years old.

    Delivery format: Face-to-face, 4.5-hour workshop

    The PCANS-2 is designed to measure the types, extent and intensity of support needs of young people aged between 5 and 15 years who have an acquired brain injury. The PCANS-2 is required for all participants aged 5 to 15 years on an annual basis.

    What we cover:

    • background of the PCANS-2
    • how to administer, score and interpret the PCANS-2

    We run PCANS-2 workshops in conjunction with the John Walsh Centre for Rehabilitation Research.

  • FIM™ and WEEFIM® training

    Who should attend: Service providers who want to complete FIM™ or WeeFIM® assessments with icare Lifetime Care participants. FIM™ and WeeFIM® assessors must have current credentials with the Australasian Rehabilitation Outcomes Centre (AROC).

    Delivery format: FIM™ and WeeFIM® - Face-to-face, One-day workshop

    The FIM™ and WeeFIM® instruments provide a basic indicator of severity of disability. It forms part of the eligibility criteria for participation in the Lifetime Care and Support Scheme and acceptance into the Workers Care Program. 

    What we cover:

    • background of FIM™ and WeeFIM®
    • how to administer and score FIM™ and WeeFIM®.

    We run FIM and WeeFIM training in conjunction with AROC.

    Providers who haven’t previously attended training and been credentialed should attend the full workshop. We pay for the workshop and manual, but the fee to sit the final exam is not paid by us.

    Providers who have previously been credentialed may be eligible to sit an online refresher (which includes the exam).

    See the AROC website online services section for more information.

  • Emotional Wellbeing Toolkit – Spinal Cord Injury

    Who should attend: Clinicians and case managers working with Lifetime Care participants and/or Workers Care Program participants with spinal cord injuries

    Delivery format: online – 4 online modules and a live 1-hour webinar

    What we cover: an explanation of the Emotional Wellbeing Toolkit and how it can be used to support clinicians in understanding and managing psychosocial issues associated with spinal cord injury.

    Topics include:

    • managing grief and trauma
    • common psychological and emotional problems experienced by people with spinal cord injury
    • ideas for managing challenging behaviours
    • sexuality, ageing and cultural and linguistic diversity.
  • Working with people with challenging behaviour after ABI

    Who should attend: icare approved case managers, care coordinators from the approved panel of attendant care providers, PBS practitioners and clinical psychologists currently working with icare who wish to develop their skills in PBS.

    Delivery format: online – multi format including video lectures, 4 x live 1.5-hour webinars (with optional 30 minutes for Q & A) and participation in an online forum.

    What we cover:

    • understanding the neuropsychology of cognitive and behaviour change after ABI
    • understanding challenging behaviour after ABI
    • the PBS approach and proactive approaches and frameworks when working with people with challenging behaviour
    • some case studies which also focus on the role of support workers and families in supporting people with behaviour challenges.
  • Clear communication

    Who should attend: Service providers that work with Lifetime Care or Workers Care who would like to improve their written communication.

    Delivery format: Either online or face-to-face half-day workshop

    What we cover:

    • how to identify the purpose of your written communication
    • how understanding your audience impacts on your writing
    • how language, structure and design impact on all forms of written communication.