1. Working with a case manager

    Information

    Through our care schemes, some participants are partnered with a case manager to help coordinate their treatment, rehabilitation and care needs...

  2. Attendant care for people with a severe injury

    Information

    If you have been severely injured in a motor accident or at work in NSW, we can pay for attendant care services...

  3. CTP Care payment codes

    Information PDF [0.1 MB]

    Service providers working with CTP Care, include payment codes on your treatment and care requests to ensure a prompt response...

  4. Invoicing requirements - Dust Diseases Care

    Information PDF [0.3 MB]

    Service providers working with Dust Diseases Care, refer to this information sheet when sending us tax invoices...

  5. Therapy progress report guide (MPI016)

    Information PDF [0.1 MB]

    Service providers working with Lifetime Care and Workers Care can refer to information about therapy progress reporting and how to use the Therapy progress report template...

  6. Building cultural competency in working with First Nations people (MPI005)

    Information PDF [0.2 MB]

    Service providers working with Lifetime Care and Workers Care can refer to this information to access resources aimed at developing cultural competency...

  7. Mandatory reporting for case managers (MPI003)

    Information PDF [0.2 MB]

    Case Managers working with Lifetime Care and Workers Care can use this information sheet to learn about their obligations and resources regarding mandatory reporting...

  8. My Plan framework – providers (MPI001)

    Information PDF [0.2 MB]

    The My Plan Framework is designed to support the person-centred approach to planning...

  9. Supporting Health Literacy – Using the Conversational Health Literacy Assessment Tool (MPI008)

    Information PDF [0.2 MB]

    This five-page document provides information on what Conversational Health Literacy Assessment Tool is and questions to ask a person when using Conversational Health Literacy Assessment Tool to...

  10. Balancing dignity of risk and duty of care (MPI006)

    Information PDF [0.3 MB]

    Service providers working with Lifetime Care and Workers Care can refer to this information to learn about balancing duty of care with dignity of risk...