How to make an application for Dust Diseases Care

Learn more about who can apply, the information needed and how to make an application to Dust Diseases Care.

An application to Dust Diseases Care (DDC) for care and support or free lung screening can be made by an eligible worker or authorised representative. You do not need a solicitor to make an application to Dust Diseases Care.

Learn more about who we care for in DDC

For early and timely access to care and support we encourage you to check eligibility and make an application if you are eligible. You can do this for free at any time, including outside of business hours.

How to make an application to DDC

We begin with an eligibility check, then create your account so you can prepare an application via our online portal or over the phone. 

You can access our online application portal any time by clicking "Login" on the blue button at the top right of any page on the icare website and choose "Dust Diseases Care Portal" to continue.

I am a relative, carer, or authorised representative of a worker

Please contact us:

Our operating hours are 9am - 5pm weekdays.

Information you need for your application

Save time by gathering the information you need for a complete application.

  • What you will need to provide

    Here’s what you will need to provide:

    1.     Applicant’s eligibility for Dust Diseases Care

    • The circumstances in which the applicant was exposed to dust
    • The hazardous dust the applicant has been exposed to

    2.     Preliminary questions

    • Applicant’s current work status and diagnosis information

    3.     Demographic details of the applicant

    • Name
    • Contact details (address, email, phone number)
    • Date of birth
    • Gender
    • Language spoken
    • Accessibility needs
    • Marital status
    • Ethnicity

    4.     Medical history

    • Month and year a dust disease was diagnosed
    • Month and year of most recent CT chest scan
    • Month and year of most recent lung function breathing test (spirometry), if applicable

    5.     Examination & treating doctors, if applicable

    • Contact details of GP
    • Contact details of respiratory physician
    • Contact details of other treating medical practitioners

    6.     Dependents, if applicable

    • Name
    • Relationship to applicant
    • Contact details (address, email, phone)
    • Date of birth
    • Relationship
    • Preferred contact method

    7. Authorised persons, if applicable

    • Name
    • Relationship to applicant
    • Contact details (address, email, phone)
    • Preferred contact method
    • Indicate if this person has authorisation to deal with case

    8. Employment and exposure details

    Full employment history including:

    • Each employer’s name
    • Month and year employment started
    • Month and year employment stopped, if applicable
    • The location of employment (Australian state)
    • Employment type (full time/part time/casual/self-employed/sub-contractor)
    • Job title
    • For each employer if exposure to dust occurred
    • Details of dust type

    Refer to our Industrial history report information sheet for more details.

    9. Supporting documents

    You will need to upload a range of supporting documents.

    If you are a worker, you can submit an application before all supporting documents have been uploaded.

    If you are a solicitor, you will need to upload the proof of identity documents and completed authority forms before you can submit an application.

    You can come back another time to upload any other documentation.

    Proof of identification documents for the applicant (mandatory for solicitors).

    Accepted identity documents include:

    • Driver's license or photo ID card
    • Medicare card and a utility bill

    Refer to our Proof of Identity fact sheet for details.

    Completed Authority forms (mandatory for solicitors)

    Medical and radiology reports

    We require a variety of medical information in order to determine an applicant’s claim. The medical information required may vary between individuals and may include the following: 

    • Doctor’s letters
    • Medical reports
    • Radiology reports relating to the worker’s disease and general health – please do not upload scans or x-rays

    Employment & business ownership documents

    These documents aid us in preparing an accurate industrial history record in support of your application and may include the following:

    • Letters of employment
    • Pay slips
    • Tax records

    Tips for uploading documents

    The worker’s name and date of birth need to exactly match the identity documents provided

    Upload documents in PDF, PNG, JPEG, PPT, DOC, or XLS formats

    Please do not upload:

    • Files larger than 10MB
    • Digital x-rays
    • CT scans

    10 Declaration and submission

    • Check the declaration box to indicate your agreement to the submission of the application to DDC