Injury claims for NSW government employees
The way you make an injury claim for a NSW government employee is different to a non-government agency.
How we manage our claims
We partner with four separate claims management providers to manage Treasury Managed Fund (TMF) claims for NSW Government agencies and their workers.
By offering more than one claims management providers, we can maintain a competitive environment that promotes product and service innovation. In addition, we’re continually working with TMF agencies’ current and future needs to provide support for risk management, injury prevention and claims handling processes.
If you’re a NSW government employee and need to make a claim for an injury, you should contact your employing agency directly who will report on your behalf.
If you’re a NSW government agency and need to make an injury claim on behalf of an employee, reach out to your relevant claims management service provider by using the contact details below. You will be advised from your current CSP if the change of claims providers impacts you.
Important Update 2025 – TMF Workers Compensation Claims
icare has completed a comprehensive Request for Proposal (RFP) process to identify, negotiate and implement a refreshed panel of claim service providers (CSPs) for Workers Compensation Claims under the Treasury Managed Fund (TMF) scheme.
Throughout 2025, we will transition all Workers Compensation claims management to the following Claim Service Providers:
- DXC
- Allianz
- EML
We will also manage a small portfolio of TMF claims through the icare Specialist Claims Team.
Until the transition to our new providers has been finalised, please continue to lodge claims with your current CSP listed below.
Once Transition to the new providers commences, more information will be provided.
In the meantime we have some helpful FAQs for TMFT Open Claims Transfers.
Claims management service providers
Below are our current contracted providers for managing property, general liability, motor, travel, financial losses, and workers compensation claims:
Treasury Managed Fund portfolios and providers
| Portfolio | Provider |
|---|---|
| Workers Compensation No. 1 | Allianz Australia Insurance Ltd |
| Workers Compensation No. 2 | Employers Mutual Limited |
| Workers Compensation No. 3 | QBE Insurance (Australia) Limited (QBE) |
| Health Liability (medical malpractice) | Gallagher Bassett Services Pty Ltd |
| Visiting Medical Officer (VMOs) | Gallagher Bassett Services Pty Ltd |
| General (property, motor vehicle, legal liability–includes but not limited to common law liability, public liability, product liability, professional indemnity, directors/officer liability, contractual liability–travel and events) | Gallagher Bassett Services Pty Ltd |
