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Contact us
Workers Insurance claim enquiry
Claims enquiries
Call: 13 77 22
Hours: 8:30am–5pm, Monday to Friday.
Add supporting documents to your claim:
Upload documents
Allianz, GIO, QBE and EML managed claims:
Contact your claims service provider
Weekly payments reassessments
Did you receive weekly workers compensation payments after October 2012? You may be owed money and can have your payments reassessed.
Call: 02 6714 8003 8:30am–5pm, Monday to Friday
Hearing or speech impaired
National Relay Service users can be connected to any of our telephone numbers.
Contact 13 36 77 for Telephone Typewriter (TTY) or 1300 555 727 for Speak and Listen and ask for icare on 13 77 22.
Locate us
Sydney
321 Kent St
Sydney NSW 2000
Parramatta
56 Station Street East
Parramatta NSW 2150
Newcastle
Level 6, 18 Honeysuckle Drive
Newcastle NSW 2300
321 Kent St
Sydney NSW 2000
Parramatta
56 Station Street East
Parramatta NSW 2150
Newcastle
Level 6, 18 Honeysuckle Drive
Newcastle NSW 2300
icare mailing address
icare general enquiries
GPO Box 4052
Sydney NSW 2001
icare claims correspondence
Locked Bag 2099
North Ryde BC NSW 1670
GPO Box 4052
Sydney NSW 2001
icare claims correspondence
Locked Bag 2099
North Ryde BC NSW 1670
Claims Service Providers
Claims enquiries:
alzclaims@workerscomp.nsw.gov.au
Claim enquiries not lodged on icare's system:
New claim notifications:
Claims enquiries:
gioclaims@workerscomp.nsw.gov.au
Claim enquiries not lodged on icare's system:
New claim notifications:
Claims enquiries:
Email: emlclaims@workerscomp.nsw.gov.au
For claims made before 4th Feb 2019:
New claim notifications: