Contact us

Workers Insurance claim enquiry

Claims enquiries

Call: 13 77 22

International: +61 2 8583 6666
8am–6pm, Monday to Friday.

Email:

piclaims@icare.nsw.gov.au

Email (for claims made before 4 February 2019):
wiclaims@eml.com.au

Add supporting documents to your claim:
Upload documents

Allianz, GIO or QBE-managed claims:
Contact your claims service provider

New claim notification

Call: 13 77 22

International: +61 2 8583 6666

8am–6pm, Monday to Friday (Closed on public holidays). 

Email: newpiclaims@icare.nsw.gov.au

Web: Workers Insurance Portal

Weekly payments reassessments

Did you receive weekly workers compensation payments after October 2012? You may be owed money and can have your payments reassessed.

Do I need a reassessment? 

Reassessment FAQ

Call: 02 6714 8003 8:30am–5pm, Monday to Friday

Hearing or speech impaired

National Relay Service users can be connected to any of our telephone numbers.
Contact 13 36 77 for Telephone Typewriter (TTY) or 1300 555 727 for Speak and Listen and ask for icare on 13 77 22.

Locate us

Sydney
321 Kent St
Sydney NSW 2000

Parramatta
56 Station Street East
Parramatta NSW 2150

Newcastle
Level 6, 18 Honeysuckle Drive
Newcastle NSW 2300

icare mailing address

icare general enquiries
GPO Box 4052
Sydney NSW 2001

icare claims correspondence
Locked Bag 2099
North Ryde BC NSW 1670

Prefer to use the online web form to get in touch?

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