Contact us
Workers Insurance claim enquiry
Claims enquiries
Call: 13 77 22
Hours: 8:30am–5pm, Monday to Friday
Add supporting documents to your claim:
Upload documents
To view all Claims Service Provider contact details:
Contact your Claim Service Provider
Weekly payments reassessments
Did you receive weekly workers compensation payments after October 2012? You may be owed money and can have your payments reassessed.
Call: 13 77 22 8:30am–5pm, Monday to Friday
Hearing or speech impaired
Locate us
321 Kent St
Sydney NSW 2000
Parramatta
56 Station Street East
Parramatta NSW 2150
Newcastle
Level 6, 18 Honeysuckle Drive
Newcastle NSW 2300
icare mailing address
GPO Box 4052
Sydney NSW 2001
icare claims correspondence
Locked Bag 2099
North Ryde BC NSW 1670
Prefer to use the online web form to get in touch?
Claims Service Providers
Allianz
Call: 133 259
Hours: 8:30am–5pm, Monday to Friday
Enquiries for claims lodged using icare’s platform:
alzclaims@workerscomp.nsw.gov.au
Enquiries for claims lodged not using icare’s platform:
firstreport@allianz.com.au
New claim notifications
Email: alznewclaims@workerscomp.nsw.gov.au
Web: Notify Allianz of an injury
DXC
Call: 139 392
Hours: 8:30am–5pm, Monday to Friday
Claim enquiries:
dxcclaims@workerscomp.nsw.gov.au
New claim notifications
Email: dxcnewclaims@workerscomp.nsw.gov.au
Web: Notify DXC of an injury
EML
Call: 133 365
Hours: 8:30am–5pm, Monday to Friday.
Claim enquiries:
emlclaims@workerscomp.nsw.gov.au
Enquiries for claims made before 4 February 2019:
wiclaims@eml.com.au
New claim notifications
Email: emlnewclaims@workerscomp.nsw.gov.au
Web: Notify EML of an injury
Gallagher Bassett
Call: 136 427
Hours: 8:30am–5pm, Monday to Friday
Claim enquiries:
gbsclaims@workerscomp.nsw.gov.au
New claim notifications
Email: gbsnewclaims@workerscomp.nsw.gov.au
Web: Notify Gallagher Bassett of an injury
GIO
Call: 13 10 10
Hours: 8:30am–5pm, Monday to Friday
Enquiries for claims lodged using icare’s platform:
gioclaims@workerscomp.nsw.gov.au
Enquiries for claims lodged not using icare’s platform:
wcclaimsnsw@gio.com.au
New claim notifications
Email: gionewclaims@workerscomp.nsw.gov.au
Web: Notify GIO of an injury
QBE
Call: 139 723
Hours: 8:30am–5pm, Monday to Friday
Claims enquiries:
qbeclaims@workerscomp.nsw.gov.au
New claim notifications
Email: qbenewclaims@workerscomp.nsw.gov.au
Web: Notify QBE of an injury
icare Claims Team
Call: 13 77 22
Hours: 8:30am–5pm, Monday to Friday
Claim enquiries:
icareclaims@workerscomp.nsw.gov.au
New claim notifications
Email: icarenewclaims@workerscomp.nsw.gov.au
Web: Notify the icare Claims Team of an injury
