1. Who needs a policy

    Information

    Employers in NSW are obligated to maintain a workers compensation insurance policy to protect both themselves and their employees...

  2. Grouping insurance for related businesses

    Information

    Related businesses that pay over $750,000 in combined wages per year are required to group their insurance...

  3. Take out a sports insurance policy

    Information

    How to take out a sports insurance policy as a NSW sporting organisation...

  4. Update your claim or claim a reimbursement

    Information

    Update your workers insurance claim by providing supporting documents for your claim...

  5. Claims management decision framework

    Information

    The claims management decisions framework outlines decision responsibilities and accountabilities for appointed claims service providers and icare as the nominal insurer...

  6. Understanding the online claims process

    Information

    Since 1 January 2018, employers and injured workers have had the option to report an incident or injury via our online injury notification form...

  7. Claims management service model

    Information

    We deliver a tailored experience by looking at the personal and physical needs of each claim, then select the right channel to help you manage and support you through the claim...

  8. icare to allocate employer policies across Claims Service Providers

    Information

    From 1 January 2023, icare expanded the number of Claims Service Providers within the Nominal Insurer scheme to six partners to ensure injured workers get the best possible care when they need it most...

  9. How we partner with brokers and industry

    Information

    icare is committed to building strong relationships with our partners by delivering programs, education and support...

  10. Workers insurance payments for your employees

    Information

    Information for employers on their role in payments for their injured workers...