Why have I received communication from an organisation other than icare about my workers insurance premium?
If we need to contact you about payment of your premium one of our service providers may reach out to you on our behalf.
Our service providers are Woods & Day Pty Ltd, Turks Legal and Craddock, Murray Neumann Lawyers Pty Ltd.
My claim was referred to the Medical Support Panel. Will the costs of this service impact my premium?
No, the Medical Support Panel review of claims and recommendations don't impact your premium.
I'm a small employer and I paid my premium in full up front. Why didn't I receive the 5 per cent discount?
The minimum premium you can pay for workers insurance in NSW is $175. Once your premium reaches this amount no further discounts can be applied.
Why haven't I received my renewal documentation yet?
If you're a small employer you will now receive your renewal pack towards the middle of the month. If you pay your premium in full up front, your payment due date will not be impacted. It will still be 30 days from the date your renewal was issued.
When will my 2017/18 Hindsight Adjustment be processed?
icare will begin processing 2017/18 Hindsight Adjustments once we have received the Scheme valuation and can determine whether a performance discount will be available to our customers. This way, our customers will only receive one transaction towards the end of this calendar year.
How is the Adaptive Maximum Premium applied?
icare introduced an Adaptive Maximum Premium (AMP) as part of the formula used in calculating 2018/2019 premiums. It is applied when calculating premiums for employers who have consistently been high risk employers.
The important thing to remember about the AMP is that it will only start to be applied once you have more than one year of paying the maximum premium.
With the introduction of premium capping, this means, if you are currently an average risk employer, the AMP is less likely to be applied until you have had a number of years of high claims costs.
News 01 Apr
JB Hi-Fi's safe ways of working
A commitment to safe ways of working has resulted in Australia’s largest home entertainment retailer, JB Hi-Fi, winning an icare aware award for excellence in injury prevention.