I'm a small employer and I haven't received a letter confirming my renewal. Has my policy been renewed?
Yes, your policy has been renewed and you are covered for workers insurance. The renewal invitation pack you have received from icare, containing your certificate of currency, invoice and premium calculation, is confirmation of your renewal. You don’t need to do anything further to confirm your cover.
Why have I received communication from an organisation other than icare about my workers insurance premium?
If we need to contact you about payment of your premium one of our service providers may reach out to you on our behalf.
Our service providers are Woods & Day Pty Ltd, Turks Legal and Craddock, Murray Neumann Lawyers Pty Ltd.
My claim was referred to the Medical Support Panel. Will the costs of this service impact my premium?
No, the Medical Support Panel review of claims and recommendations don't impact your premium.
I'm a small employer and I paid my premium in full up front. Why didn't I receive the 5 per cent discount?
The minimum premium you can pay for workers insurance in NSW is $175. Once your premium reaches this amount no further discounts can be applied.
Note: If you haven't reached the minimum and you're eligible for a discount, we must receive your premium payment on or before the due date to obtain the discount.
Why haven't I received my renewal documentation yet?
If you're a small employer you will now receive your renewal pack towards the middle of the month. If you pay your premium in full up front, your payment due date will not be impacted. It will still be 30 days from the date your renewal was issued.
How is the Adaptive Maximum Premium applied?
icare introduced an Adaptive Maximum Premium (AMP) as part of the formula used in calculating 2018/2019 premiums. It is applied when calculating premiums for employers who have consistently been high risk employers.
The important thing to remember about the AMP is that it will only start to be applied once you have more than one year of paying the maximum premium.
With the introduction of premium capping, this means, if you are currently an average risk employer, the AMP is less likely to be applied until you have had a number of years of high claims costs.
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