Feedback and complaints

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At icare, we value your feedback.

Our complaints commitment

If you're unhappy about an experience you’ve had with us, we want to hear about it. Your feedback provides us with an opportunity to improve the experience we provide to you and others, now and in the future. We're committed to improving your experience.

Privacy notice

We need your contact details to help with your feedback or query. We are collecting this information from you on a voluntary basis. It may be shared with other agencies, organisations or third parties so that we can provide a response to you. Visit our Privacy page for more information.


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