1. Industry Champion 2020

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    Celebrating the achievements of our 2020 CASE Awards nominees...

  2. Our strategy

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    Our focus is on building on the strong foundations we established by redesigning what we do and how we do it to put our customers at the centre. Our purpose is to protect, insure and care for the...

  3. Britt Coombe

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    Britt joined icare in 2017 and has extensive general lines and lifetime care experience...

  4. icare Lifetime Care advisory groups

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    Lifetime Care works with a number of advisory groups to facilitate ongoing feedback and community discussion about the Lifetime Care and Support Scheme...

  5. Medical Support Panel (MSP)

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    Medical Support Panel (MSP) is to leverage specialist medical expertise to improve health outcomes and the experience for injured workers and employers...

  6. Looking after yourself and your workplace

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    At times, there are situations where work and life stress can influence our mood and ability to run a business and fulfil our jobs...

  7. Dispute pathways for employers

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    If your Claims Service Provider (CSP) makes a decision on a claim that you do not agree with, there are options available for you to request a review of the decision...

  8. Common psychological treatments

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    Different types of mental health conditions require different treatments. Psychological treatments provide either an alternative to medication, or work alongside medication...

  9. Different workers compensation schemes

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    We provide insurance and care services to the businesses, people and communities of NSW...

  10. Your obligations

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    While a work-related injury can have a significant impact on your life, research has consistently shown that getting back to work is important for your health and wellbeing...