Industry Champion 2020

Celebrating the achievements of our industry partners.

It's important to us to continue to recognise the achievements and acknowledge the work that has taken place in a challenging year for our industry. 

To allow us to do this, we created a one-off Industry Champions program for those nominated in the cancelled CASE Awards 2020 to recognise those organisations and individuals making outstanding, positive contributions to the delivery of insurance and care services during the past year.

The nominations submitted in the following five CASE Awards categories were considered for selection as Industry Champion 2020. 

Industry Champion 2020 recipients

Young Professional of the Year

Outstanding Care & Service (Rehabilitation and Support)

Outstanding Care & Service (Care and Support)

  • Michelle Hakeem, GIO
  • Paul Hillard, Allianz Australia

Excellence & Innovation in Injury Management

Excellence in Improving Employer Performance

  • Aaron Boyes and Matthew Counsel, Altius Group
  • Gallagher Workplace Risk and Trend Laboratories Pty Ltd (trading as TrendPac)

How were the Industry Champions selected?

The internal icare Industry Champions selection committee undertook an individual review of each entry against defined assessment criteria. After individual reviews were completed, the two highest scoring nominations in each category were deemed the Industry Champions for 2020.

How are the Industry Champions being acknowledged?

Those recognised as Industry Champions will have their story written and published on icare's website and socials from March 2021. Congratulations to all our Industry Champions for 2020. We look forward to celebrating your stories through our website and social pages.

If you have any questions, please contact events@icare.nsw.gov.au 

Ivy Wang stands in front of a sculpture

Industry Champion Ivy Wang

Ivy Wang's passion, determination and unrivalled insight have proven to be invaluable to the service development of rehabilitation provider Kairros.
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The Connect and Care team.

Industry Champion Connect & Care

When staff were injured in a riot at a Youth Justice centre, management knew they had to find a new way to deal with not just the physical injuries, but the psychological ones too.
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Rehab Management PLATFORM team

Industry Champion Rehab Management

COVID-19 forced Rehab Management to think laterally and fast track the roll-out of three health apps to support their clients remotely. 
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Jake Turvey

Industry Champion Jake Turvey

Only 23 years old, occupational therapist Jake Turvey was selected as the Young Professional of the Year icare Industry Champion.
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Industry Champion Neven sits at a table talking with two colleagues.

Industry Champion Neven

Neven and her team at EML were given the tough task of assisting long-term injured workers to reduce their dependence on medical treatments and improve the quality of their lives.
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Michelle Hakeem and team

Industry Champion Michelle Hakeem

Michelle and the team she led for four years at GIO provides support and care to injured workers who have suffered the most severe injuries at work.
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Linda Byrnes

Industry Champion Linda Byrnes

Linda Byrnes' fixed focus on recovery, return to work and best outcomes for everyone involved in an injured worker's rehabilitation journey is why she was selected as an icare Industry Champion.
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Paul Hillard with colleagues

Industry Champion Paul Hillard

Paul Hillard thrives on challenges. He knew 2020 would be busy but not quite in the way it turned out.
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Matthew Counsel of Altius Group and Frank Spiteri of Bosch Car Service Milperra

Industry Champion Altius Group

Altius identified gaps in the WHS systems at Bosch Car Service workshops and built a solution that is refreshed, contemporary and best practice.
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