1. Home Building Compensation Fund (HBCF) Policy (15 January 2015 to 31 May 2018)

    Policies PDF [0.1 MB]

    Home Building Compensation Fund (HBCF) Policy (15 January 2015 to 31 May 2018)...

  2. Claims Information for Homeowners

    Information PDF [1.1 MB]

    The information in this booklet applies only to claims made under insurance policies issued from 1 July 2010 onwards...

  3. Builder Project Completion Advice Form

    Forms PDF [0.1 MB]

    Builder project completion advice form...

  4. icare HBCF loss notification form

    Forms PDF [0.2 MB]

    This form should only be completed to notify a loss under an insurance policy issued from 1 July 2010...

  5. Policy of Insurance under Part 6 of the Home Building Act 1989 (1 June 2018 - current)

    Policies PDF [0.2 MB]

    Policy of Insurance under Part 6 of the Home Building Act 1989...

  6. Complaint and dispute handling procedure for claims and eligibility

    Tools PDF [1.9 MB]

    The primary objective of this document is to provide a detailed guideline for the handling of complaints and disputes in relation to service level standards, claim decisions and applications for, or a...

  7. Home Building Compensation Fund (HBCF) Policy (15 January 2015 – 31 May 2018)

    Policies PDF [0.1 MB]

  8. Home Building Compensation Fund (HBCF) Policy (15 January 2015 – 31 May 2018)

    Policies PDF [0.1 MB]

  9. icare HBCF claim form

    Forms PDF [0.3 MB]

    This form should be used when lodging a claim for policies issued from 1 July 2010 by the Home Building Compensation Fund (HBCF)...

  10. Home Building Compensation Fund (HBCF) Policy (15 January 2015 – 31 May 2018)

    Policies PDF [0.1 MB]