Information for employers

An employer's role is crucial in supporting an injured worker's recovery and return to work after a psychological injury.

The Mental Health Claims Hub has been developed to help you manage your workers compensation psychological injury claims. It will guide you through the different stages of the claims journey, supporting the work of your case manager and claims service provider.

About workers compensation

New claims


Claim benefits


Injury management planning


Return to work

How claims resolve

The safety of your worker

Other considerations

Preventing mental health injuries

Disputes and complaints

Frequently asked questions

Mental health support services

If you have already lodged a workers compensation claim, you will be able to access support through your case manager and Nominated Treating Doctor (NTD).

If at any point you start to feel unable to keep yourself safe or experience emotional distress, there are specialised teams that you can speak to:

NSW Government, Health logo

Emergency assistance

If you require immediate attention dial 000 or present to your local emergency rooms.

Lifeline Saving Lives, Crisis Support, Suicide Prevention logo

Lifeline 24/7 Crisis Support

13 11 14

Lifeline Crisis Support online chat service available 24/7.

Text service: 0477 13 11 44 available 24/7.

Beyond Blue logo

Beyond Blue 24/7 Support Line

1300 22 46 36

Beyond Blue web chat is available 24/7.

Mensline Australia logo

MensLine Australia

1300 78 99 78

MensLine Australia phone and online counselling available 24/7, video chat available by appointment.

Suicide Call Back Service logo

Suicide Call Back Service

1300 659 467

Suicide Call Back Service phone and online counselling available 24/7, video chat available by appointment.

13YARN logo

13YARN Crisis Support

13 92 76

13YARN 24/7 crisis support for Aboriginal and Torres Strait Islanders.

Logo for 1800RESPECT. Text reads: national domestic family and sexual violence counselling service.


1800 737 732

1800RESPECT 24/7 national domestic, family and sexual violence counselling, information and support service.