In this section you'll find:
- Answers to the commonly asked questions about COVID-19, workers compensation claims and premiums, for employers and workers.
- Specific information for medical and health providers, our Lifetime Care and Workers Care participants, Dust Diseases Care clients and builders and homeowners.
- How COVID-19 claims are assessed, where we provide guidance on the evidence and information required for a COVID-19 claim.
- Information on how we are assisting policy-holders with loss prevention and recovery.
icare is committed to ensuring our services continue to support our customers throughout and beyond the COVID-19 pandemic. We are implementing a range of measures internally and with our claim service providers to ensure injured workers and employers experience as little disruption as possible.
We are in ongoing contact with the regulator to determine what changes to normal processes may be required to respond to the current situation.