Our Commitment to You
Find out how we're committed to continuing our focus to provide high quality standards of service and value for all policy holders...
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Telehealth information for participants, workers and clients
Information for participants, workers and clients in Lifetime Care, Workers Care and CTP Care on using telehealth services when working with service providers...
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Travel log – Lifetime Care, Workers Care and CTP Care (PDF)
Participants, workers and clients in Lifetime Care, Workers Care and CTP Care use this form to record kilometres travelled to and from approved treatment and care services...
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Building Capability and Safeguarding Policy
This Policy outlines icare’s approach to building capability, risk enablement, and safeguarding for people in Lifetime Care, Workers Care, CTP Care and Dust Diseases Care...
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Health Literacy Framework diagram
The icare Health Literacy Framework identifies key aspects of the work and systems developed by icare's lifetime schemes that impact health literacy...
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Health Literacy Framework
The icare Health Literacy Framework has been developed for application in the lifetime schemes of icare: Lifetime Care, Workers Care, Dust Diseases Care and CTP Care...
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Transferring to CTP Care
Information about what's involved in transferring to CTP Care...
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CTP Care is here to support you
General information about what you can expect as a CTP Care client...
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Choosing a service provider – CTP Care
Information for CTP Care clients on how to find a service provider, questions to ask them, and what to do if you're not happy with a service provider...
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Privacy principles – CTP Care
Information for clients in CTP Care on how we collect, store, use and disclose your personal health information...
