1. Completing an expense claim form

    Information PDF [88 KB]

    If you pay for any pre-approved treatment and rehabilitation services related to your injury yourself, you can claim reimbursement from icare...

  2. Agency Information Guide

    Information PDF [0.3 MB]

    The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) provides members of the public with a right of access to government information. This Agency Information Guide (AIG) has been...

  3. Mark Goodsell appointed to icare Board

    News PDF [0.2 MB]

    icare Chair John Robertson has announced the appointment of Mr Mark Goodsell to the icare Board, following the retirement of Ms Lisa McIntyre as a non-executive director...

  4. Disability Inclusion Action Plan FY22-23

    Information PDF [0.1 MB]

    The icare FY22-23 Disability Inclusion Action Plan (DIAP) has been designed to build on the foundations to improve customer outcomes and our employee's experience at work...

  5. Telehealth information for participants, workers and clients

    Information PDF [80 KB]

    Information for participants, workers and clients in Lifetime Care, Workers Care and CTP Care on using telehealth services when working with service providers...

  6. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  7. Independent review of icare's Improvement Program

    Reports PDF [0.5 MB]

    Interim Establishment Report detailing the progress in addressing the McDougall and GAC recommendations prepared by Promontory Australia...

  8. Our Commitment to You

    Guidelines PDF [57 KB]

    Find out how we're committed to continuing our focus to provide high quality standards of service and value for all policy holders...

  9. Health Literacy Framework diagram

    Information PDF [75 KB]

    The icare Health Literacy Framework identifies key aspects of the work and systems developed by icare's lifetime schemes that impact health literacy...

  10. Health Literacy Framework

    Guidelines PDF [0.3 MB]

    The icare Health Literacy Framework has been developed for application in the lifetime schemes of icare: Lifetime Care, Workers Care, Dust Diseases Care and CTP Care...