icare coronavirus information for Dust Diseases Care clients

Supporting you during the coronavirus (COVID-19) pandemic.

This page was last updated on 7 March 2022.

Dust Diseases Care is committed to the safety of participants and workers, providers and staff.

icare strongly encourages all people in Dust Diseases Care to be vaccinated but cannot mandate vaccination of clients and their families. Please note that remaining unvaccinated or refusing to disclose your vaccination status may compromise your access to some treatment and care services.

Service providers are at liberty to make their own decisions on whether they will provide services to people who are unable to provide evidence of vaccination where potentially unvaccinated people reside, and what safety measures they will take if they do.

What to do if you become unwell 

If you become unwell, and suspect you have symptoms of coronavirus you should call (not visit) your doctor or call the national hotline on 1800 020 080 for advice regarding testing for COVID-19.

If you test positive, we suggest you inform your GP immediately. If you receive services at home, we suggest you also inform your service provider.

Visit the NSW Health website for the most up-to-date COVID-19 information

NSW Health 

COVID-19 information in your own language

If you need COVID-19 information in your own language, please visit NSW Health COVID-19 translated resources.

The NSW Health translated resources page is updated regularly. It includes fact sheets, posters and videos about COVID-19.

If you need COVID-19 information in Easy Read format, please visit NSW Health COVID-19 Easy Read.

Are my service providers available?

If you are receiving support in your home, please note that service providers have activated their emergency response plans and have been asked to let us know if they are experiencing any problems with their staff and filling shifts. 

If you are experiencing difficulties with your care program and you are concerned about the impact on your wellbeing, please contact your Dust Diseases Care Case Coordinator.

Are lung screening services available?

Our lung screening services are now available, in accordance with the NSW Government health and safety advice.  

How can I contact you?

We are exercising caution and undertaking careful planning to ensure your service continuity as far as is practicably possible.

If there are any issues you would like to discuss during this time, please get in touch with us by phone 1800 550 027 or email at DDCenquiries@icare.nsw.gov.au.

COVID-19 vaccinations for service providers

All service providers working with Dust Diseases Care are expected to comply with current Public Health Orders regarding vaccination for coronavirus (COVID-19).

Service providers includes but is not limited to case managers, allied health providers, medical practitioners, and disability support workers providing face-to-face or in-home services to participants and workers.

View the latest COVID-19 public health orders

NSW Legislation

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