COVID-19 information for Dust Diseases service providers
Service continuity throughout the COVID-19 pandemic.
This information was last updated on 4 February 2022.
Dust Diseases Care is committed to the safety of clients, providers and staff.
All service providers working with Dust Diseases Care are expected to comply with current Public Health Orders regarding vaccination for coronavirus (COVID-19).
Service providers include but are not limited to case managers, allied health providers, medical practitioners and attendant care providers delivering face-to-face or in-home services to participants and workers.
View the latest COVID-19 Public Health Orders
Visit the NSW Health website for the most up-to-date COVID-19 information
Service delivery
We continue to maintain close communication with our service providers and understand the very significant impact the COVID-19 pandemic is having on service delivery and also on staff health and wellness.
We appreciate the support by our broad service provider community in mitigating these impacts. We also understand the workforce is critically depleted and there are gaps in service availability across many programs.
Please contact the relevant icare contact person for any clients that you identify as at risk due to reduced service availability.
Service providers, along with clients and their icare supports need to make case-by-case judgements about the best way to deliver essential treatment and care services, while maintaining personal, workplace and participant safety.
If you or your client has any questions, please ask your icare contact for details that may apply in the circumstances.
Telehealth services for icare clients
Dust Diseases Care supports the use of telehealth if it's safe and effective for the client and if appropriate for the service being delivered. Clients need to consent to receive services via telehealth. A broader application of telehealth may be required due to current COVID-19 restrictions however it is expected that face-to-face services will be provided in most cases where it is safe to do so.
icare considers that the following services are best delivered face-to-face to clients except in exceptional circumstances:
- needs assessments
- nursing assessments and services
- prescriptions of home modifications or equipment.
