1. Simplifying workers compensation in 30 - Understanding impacts from COVID on your business 2021

    Events

    Mobile Engagement Team employer event: recorded November 2021...

  2. Starting a conversation with your patient about recovering at work

    Information

    As the NTD you are well placed to advise and educate patients that a focus on return to work is usually in their best interests – for both their future and quality of life and that of their family...

  3. Freeze announced on eligible employers moving between claim service providers

    News

    Insurance and Care NSW (icare) has announced it will introduce a six-month freeze on employers moving between claim service providers while icare finalises the open market tender for new claims...

  4. $9.6 million for research centre to improve injured people health outcomes

    News

    icare and SIRA have granted $9.6 million over five years to the John Walsh Centre for Rehabilitation Research to help improve the lives of people living with injury-related disability...

  5. Workers insurance premium update for 2021/22

    News

    Premium notices for the year ahead are being issued from this week...

  6. Nominal Insurer Claims Model 2023

    Information

    The Claims Management Service Model offers larger employers a choice of claims service provider...

  7. Feedback and complaints

    Information

    If you're unhappy about an experience you've had with us, we want to hear about it...

  8. icare CASE Awards

    Information

    icare Care and Service Excellence (CASE) Awards recognise outstanding service delivery in the NSW workers compensation industry...

  9. Work injury damages

    Information

    Work injury damages (WID) are a type of settlement to resolve a claim in circumstances where an employer's negligence has contributed to the causation of a workplace injury...

  10. Overview of the claims journey

    Information

    There are many things that happen during a workers compensation claim for mental health injuries...