1. Home Warranty Insurance Policy for Residential Work (1 February 2012 to 14 January 2015)

    Policies PDF [0.1 MB]

  2. Home Building Compensation Fund (HBCF) Policy (15 January 2015 – 31 May 2018)

    Policies PDF [0.1 MB]

  3. Claims Handling Guidelines

    Guidelines PDF [50 KB]

  4. Market Practice Guidelines

    Guidelines PDF [55 KB]

    Market Practice Guidelines made under the section 91A of the Home Building Act 1989...

  5. COVID-19 and beyond fact sheet

    Information PDF [62 KB]

    Information for employers impacted by COVID-19: adjusting your cover and managing your payments and claims...

  6. Nominations open for icare's 2018 CASE Awards

    News PDF [0.3 MB]

  7. Workers compensation premium rates 2019-2020

    Information PDF [0.2 MB]

    icare Workers Insurance NSW Workers Compensation Industry Classification Rates and Dust Diseases Contribution 2019-20...

  8. Claims performance adjustment rates 2019-2020

    Information PDF [82 KB]

    icare Workers Compensation Insurance Claims Performance Adjustment (CPA) Rates 2019 to 2020...

  9. Home Automation: Controlling your home environment

    Information PDF [0.1 MB]

    Information for Lifetime Care participants and workers in the Workers Care Program on home automation...

  10. Transitional home modifications – Streamlining Your Return Home

    Information PDF [0.1 MB]

    Transitional modifications enable you to return home during the time you're in rehabilitation. This could be day or weekend leave, or discharge from hospital...

  11. Respect & Resilience: Train the Trainer Application Form

    Forms PDF [0.2 MB]

    NSW employers interested in rolling out the Respect & Resilience program via the Train the Trainer method need to complete this form and submit it to prevent@icare.nsw.gov.au...

  12. Respect & Resilience poster: Five ways to be assertive in a customer interaction

    Information PDF [0.1 MB]

    This poster shares five ways to be assertive in a customer interaction. Print it out and stick it in your lunch room or in an employee space...

  13. Respect & Resilience: Train the Trainer Application Form - NSW Government agencies

    Forms PDF [0.1 MB]

    NSW Government agencies interested in rolling out the Respect & Resilience program via the Train the Trainer method need to complete this form and submit it to rex@icare.nsw.gov.au...

  14. Respect & Resilience poster: Five tips for getting customers on your side

    Information PDF [0.1 MB]

    This poster shares five tips for getting customers on side. Print it out and stick it in your lunch room or in an employee space...

  15. icare Respect & Resilience A3 posters

    Tools PDF [0.1 MB]

    Print out and stick these posters in your lunch room or in an employee space. One encapsulates the 5 tips for getting customers on side and the other gives you simple tips on how to be assertive in a...

  16. Respect & Resilience Flyer - A4

    Information PDF [0.1 MB]

    This flyer gives you a brief overview of customer misbehaviour and how the Respect & Resilience program will give you the tools to reduce or navigate instances where you may find yourself facing such...

  17. Direct debit service agreement

    Policies PDF [51 KB]

    This document outlines the terms and conditions of our Direct Debit payment option...

  18. EFT details form (PDF)

    Forms PDF [76 KB]

    Expense claims for participants, workers and clients: use this form to provide bank account details to apply for reimbursement from icare...

  19. Expense claim form (Word)

    Forms DOCX [0.2 MB]

    Participants, workers and clients: Complete and submit this form for expense claims...

  20. EFT details form (Word)

    Forms DOCX [0.2 MB]

    Expense claims for participants, workers and clients: use this form to provide bank account details to apply for reimbursement from icare...

  21. Care Needs Assessments - Information for Participants

    Information PDF [0.1 MB]

    Information for Participants in Lifetime Care about Care Needs Assessments...

  22. Care Needs Assessments - Information for Workers

    Information PDF [0.1 MB]

    Information for Workers in the Workers Care Program about Care Needs Assessments...

  23. Working with attendant care - information for a successful service - Workers Care

    Information PDF [0.1 MB]

    Injured workers in Workers Care can learn information for a successful attendant care service...

  24. icare and State Insurance and Care Governance Act 2015 Independent Review

    Reports PDF [5.3 MB]

    The Independent Review Report on icare and State Insurance and Care Governance Act 2015 by the Hon Robert McDougall QC, Independent Reviewer, 30 April 2021...

  25. Working with attendant care - information for a successful service - Lifetime Care

    Information PDF [0.1 MB]

    Participants in Lifetime Care can learn information for a successful attendant care service...

  26. COVID-19 Health Wellbeing Employee Tip Sheet

    Information PDF [3 MB]

    This booklet of tip sheets had been designed to provide you with a practical resource on supporting yourself and those around you, during a period of uncertainty and prolonged isolation...

  27. Connect and Care: Leadership Support for Vulnerable Workers

    Reports PDF [3 MB]

    Program Development, Testing and Scaling Report...

  28. Construction Risks Insurance Fund User Guide

    Information PDF [2.6 MB]

    Construction Risks Insurance Fund User Guide...

  29. General and Products Liability Policy - Project Insurance

    Policies PDF [0.5 MB]

  30. NSW Self Insurance Corporation Amendment Bill

    Policies PDF [0.2 MB]

  31. General, Products and Environmental Liability Policy

    Policies PDF [0.7 MB]

  32. Treasury Managed Fund 2021 Statement of Cover

    Policies PDF [0.3 MB]

    This document explains the scope of cover provided by the TMF, information on making a claim and the roles and responsibilities of the participating agencies...

  33. Treasury Managed Fund 2024 Statement of Cover

    Information PDF [6.1 MB]

    This document explains the scope of cover provided by the TMF and includes the new changes from the review. This Statement of Cover is effective from 1 July 2024...

  34. Material Damage Insurance Policy Project Insurance

    Policies PDF [0.8 MB]

  35. NSW Stamp Duty Exemption - Small Business Declaration

    Forms PDF [96 KB]

    If you are a small business with revenue below $2 million you may apply for the small business stamp duty...

  36. NSW NGO PSA Claim Form

    Forms PDF [0.2 MB]

    Outlines what details and supporting information is required as part of the claim lodgement...

  37. Special Liability Insurance Scheme Policy FAQs

    Information PDF [0.2 MB]

    These are a great way for your Organisation to understand the SLIS and how it works...

  38. Special Liability Insurance Scheme Exclusive Briefing Session Slidepack

    PDF [5 MB]

    Exclusive Briefing Session - NGO Special Liability Insurance Scheme for Physical and Sexual Abuse (PSA) Attendee Slidepack...

  39. Self insurance contribution rating factors

    Tools PDF [0.2 MB]

  40. Special Liability Insurance Scheme Policy

    Policies PDF [0.9 MB]

    Outlines coverage, definitions of cover, what’s not covered plus terms and conditions...

  41. Innovation awards application form

    Information DOCX [100 KB]

  42. icare TMF Risk Client Services 2017 Calendar 17 oct

    Events PDF [0.2 MB]

    TMF Risk Client Services 2017 Calendar...

  43. Elimination of Hepatitis C

    Information PDF [0.1 MB]

    Elimination of Hepatitis C in a prison setting...

  44. Injury Management Framework

    Information PDF [94 KB]

    The framework provides a consistent approach to injury management, reducing return to work timeframes...

  45. 2017 TMF Awards Information Guide

    Information PDF [0.2 MB]

  46. Pumping Iron

    Information PDF [0.1 MB]

    Identification of iron deficiency anaemia pre-elective surgery patients, and implementation of a blood management protocol...

  47. Recovery at Work

    Information PDF [0.1 MB]

    The Recovery at Work program facilitates early and sustainable return to work with effective injury management...

  48. Treasury Managed Fund 2017 Statement of Cover

    Information PDF [1.9 MB]

    Treasury Managed Fund - Statement of Cover including Scheme Structure. This version (4.1.1) takes effect on 18 August 2017...

  49. SeekSMART

    Information PDF [84 KB]

    SeekSMART is a pilot program which helps injured workers to return to the workforce in new employment...

  50. Multi Threat Light Armour Vest

    Information PDF [0.1 MB]

    Integrated Light Armour Vest and a Covert Light Armour Vest...

  51. Risk leadership award application form

    Information DOCX [95 KB]

  52. Telematics

    Information PDF [92 KB]

    Telematics aims to keep workers safe out in the field, and cut down on fleet and administrative costs...

  53. Frameworks and Systems award application form

    Information DOCX [100 KB]

  54. The Turnout Stronger Project

    Information PDF [0.1 MB]

    The Turnout Stronger Project aims to reduce the risk of musculoskeletal injury to firefighters by deadlifting...

  55. Self Insurance TMF legal services panel: briefing pack for member agencies

    Tools PDF [4.7 MB]

  56. Terms of reference for SLA working Groups

    Policies PDF [0.2 MB]

  57. Legal services blueprint

    Policies PDF [0.4 MB]

    The NSW Government is committed to ensuring that its use of legal services is efficient, fiscally sustainable and delivers value for money for the people of NSW...

  58. Contractual Liability Risk Management

    Information PDF [0.3 MB]

    Key points for participants to consider when mitigating their Agency's risk exposures, in the context of contractual liability...

  59. Motor Vehicle Types Lookup

    Information XLSX [64 KB]

    A guide to help in identifying the group your vehicle belongs to...

  60. Alcohol and drugs fact sheet

    Information PDF [0.1 MB]

    This fact sheet provides information on the rules and road safety issues around alcohol, drugs and driving...

  61. Pre-drive checklist

    PDF [85 KB]

    Use this checklist before you drive, tick off this checklist to make sure you and your vehicle are ready to safely drive on our roads...

  62. Fatigue fact sheet

    Information PDF [0.1 MB]

    Driver fatigue is one of the three big killers on NSW roads. This fact sheet includes the facts about fatigue and tips on staying safe...

  63. Safety around buses and trucks fact sheet

    Information PDF [0.2 MB]

    This guide explores safety around larger vehicles on the road, and how to safely share the road with trucks and buses...

  64. Travelling on the safest route fact sheet

    Information PDF [0.4 MB]

    When planning a drive, it is important to consider the type of roads you intend to take. This guide will help you to plan safe routes to travel while on the roads...

  65. Vulnerable road users

    Information PDF [0.5 MB]

    This guide provides information on how to stay safe on the roads, and also keep others safe, whether you're driving a car, a motorbike, truck or bicycle...

  66. Travel to attend treatment and rehabilitation services

    Information PDF [0.1 MB]

    Information for workers in the Workers Care Program about reasonable and necessary travel costs to and from injury-related treatment and rehabilitation services...

  67. How to request treatment and care - Workers Care Program

    Information PDF [0.2 MB]

    The icare Workers Care Program pays for the reasonably necessary treatment and care services you need as a result of your workplace injury...

  68. Sargood on Collaroy - Information for case managers

    Information PDF [0.1 MB]

    Sargood on Collaroy is the most accessible beachside health and wellness resort in Australia, purpose-built for people living with a spinal cord injury...

  69. Welcome to the icare Workers Care Program

    Information PDF [0.2 MB]

    The Workers Care Program is an icare initiative to provide the best possible support to workers with severe injuries...

  70. Completing an expense claim form

    Forms PDF [0.1 MB]

    Participants and workers: If you pay for any pre-approved treatment and rehabilitation services related to your injury yourself, you can claim a reimbursement from icare...

  71. Privacy principles Lifetime Care

    Information PDF [0.2 MB]

    Information for participants in the Lifetime Care and Support Scheme on how we collect, store, use and disclose your personal and health information...

  72. How to request treatment rehabilitation and care services

    Information PDF [0.1 MB]

    icare lifetime care pays for the reasonable and necessary treatment, rehabilitation and care services you need as a result of your motor accident injuries...

  73. Approved Case Manager (Lifetime Care) Application Form

    Forms DOCX [3.6 MB]

    Approved Case Manager Application Form...

  74. Understanding compensation benefits for dependants

    Information PDF [0.2 MB]

    Download this information sheet to find out how Dust Diseases Care calculates your benefits...

  75. Applying for workers compensation benefits

    Information PDF [0.2 MB]

    You may be able to obtain financial and health care support from Dust Diseases Care if you have a NSW work-related dust disease...

  76. Positive Behaviour Support - Information for Service Providers

    Information PDF [0.9 MB]

    icare has developed a framework for working with people with challenging behaviour following a traumatic brain injury using the positive behaviour support approach...

  77. Vehicle modifications

    Information PDF [57 KB]

    Vehicle modifications are one of the many ways we can help you get back to full participation in your life and community after severe injury...

  78. About the Workers Care Program - Information for service providers

    Information PDF [0.2 MB]

    The Workers Care Program is an icare initiative to provide the best possible support to workers with severe injuries...

  79. Guidance on funding requests for complementary medicines

    Forms PDF [0.1 MB]

    This guidance provides information for service providers requesting complementary medicines for people in Lifetime Care and the Workers Care Program...

  80. Care and Needs Scale (CANS) Form

    Forms PDF [0.2 MB]

    Care and Needs Scale (CANS) Tate (2003/2017)...

  81. Fast Track Information Sheet

    Information PDF [0.1 MB]

    Information about Fast Track for icare service providers working with Lifetime Care participants and workers in the icare Workers Care program...

  82. The Modified Caregiver Strain Index (CSI)

    Forms PDF [0.1 MB]

    The Modified Caregiver Strain Index (CSI) is a tool that can be used to quickly screen for caregiver strain with long-term family caregivers...

  83. Spinal cord injury guidance assistive technology maintenance checklist

    Information PDF [29 KB]

    Maintenance of assistive technology can include servicing by technician, part replacement, cleaning or lubrication of parts, replacing, or testing/checking it is in working order...

  84. Spinal cord injury guidance participant information sheet

    Information PDF [34 KB]

    Information for the person with spinal cord injury and their family about the guidance on the support needs of adults with spinal cord injury...

  85. Working with a participant's attendant care program - information sheet

    Information PDF [0.2 MB]

    This information sheet answers some frequently asked questions about attendant care...

  86. Care and Needs Scale Manual 2017

    Guidelines PDF [1.1 MB]

    The Care and Needs Scale (CANS; Tate, 2004) is an 8-level categorical scale that's designed to measure the level of support needs of older adolescents and adults with traumatic brain injury...

  87. ASIA score sheet

    Guidelines PDF [0.6 MB]

    International standards for neurological classification of spinal cord injury (ISNCSCI)...

  88. Electronic Care and Needs Scale (eCANS)

    Forms PDF [0.6 MB]

    Electronic Care and Needs Scale (eCANS) Form (Tate 2003/2017)...

  89. Purchase safer vehicles fact sheet

    Information PDF [0.5 MB]

    When choosing your next car, you should put safety high on your priority list to help keep you, your passengers and other road users, safe. This guide helps you to understand what to look for and how...

  90. Working with Lifetime Care

    Information PDF [1.3 MB]

    This booklet is designed to be a brief introduction to working with Lifetime Care...

  91. Applying for lifetime participation information sheet

    Information PDF [0.2 MB]

  92. Welcome to the Lifetime Care and Support Scheme

    Information PDF [0.2 MB]

    Welcome to the Lifetime Care and Support Scheme...

  93. Working together - understanding responsibilities

    Information PDF [0.1 MB]

    Applicants to Lifetime Care and participants in Lifetime Care can learn about their rights and responsibilities as Lifetime Care participants and the responsibilities of icare staff...

  94. Severe Injury Advice Form for lifetime care

    Forms DOCX [101 KB]

    Use this form to provide early notification to icare lifetime care about a person's severe injuries that may make them eligible to come an interim participant in the Lifetime Care and Support Scheme...

  95. Applying for icare dust diseases workers compensation benefits info sheet

    Forms PDF [0.3 MB]

    You may be able to obtain financial and health care support from icare Dust Diseases Care if you have a NSW work-related dust disease...

  96. Authority to release medical records form

    Forms PDF [38 KB]

    Dust Diseases Care requires access to your medical records to determine your application. Please complete this authority form to allow Dust Diseases Care to access those records...

  97. Travel expenses claim form

    Forms DOCX [0.2 MB]

  98. Dust Diseases Care privacy principles information sheet

    Information PDF [62 KB]

    This information sheet explains how icare collects, stores, uses and discloses your personal and health information...

  99. Dependant application for compensation form

    Forms PDF [0.1 MB]

    This application is for any person who was dependent for support on a worker who has passed away and who did not receive compensation from Dust Diseases Care...

  100. Authority to release employment records

    Forms PDF [67 KB]

    Dust Diseases Care requires access to your apprenticeship and/or employment records to determine your application. Please complete this authority form to allow Dust Diseases Care to access those...

  101. Request for a medical examination form

    Forms PDF [0.1 MB]

    You should use this form if you have been exposed to a hazardous dust while employed as a worker in NSW and would like to have a medical assessment to determine if you have contracted a dust disease...

  102. Authority by next of kin to release medical records

    Forms PDF [48 KB]

    Dust Diseases Care requires access to all the deceased worker’s medical records to determine your application. Please complete this authority form to allow Dust Diseases Care to access those records...

  103. Application for compensation form

    Forms PDF [0.2 MB]

    This application is for people who have been medically examined and diagnosed with, or suspected to have, a compensable dust disease as a result of exposure to a hazardous dust while employed in NSW...

  104. Authority by next of kin to release employment records

    Forms PDF [42 KB]

    Dust Diseases Care requires access to any and/or all of the deceased worker's apprenticeship and/or employment records to determine your application. Please complete this authority form to allow Dust...

  105. Applying for workers compensation benefits

    Information PDF [0.2 MB]

  106. Injured person lodgement form

    Forms PDF [0.2 MB]

    Injured people can use this form to notify us of a workplace injury or incident by email or post...

  107. Deceased participant benefit application for schools and departments

    Forms PDF [82 KB]

    Use this form to apply for death benefits for a deceased person participating in a school sporting activity or authorised activity of NSW sport and recreation...

  108. Injury benefit application for schools and departments

    Forms PDF [79 KB]

    Use this form to apply for injury benefits by a school child or participant in an activity of NSW Sport and Recreation...

  109. Deceased participant benefit application for sports oganisations

    Forms PDF [79 KB]

    Use this form to apply for death benefits for a deceased participant...

  110. Initial injury advice for sports organisations

    Forms PDF [75 KB]

    Use this form for cases where an injury is serious and could result in a claim on the scheme...

  111. Injured participant benefit application for sports organisations

    Forms PDF [82 KB]

    Use this form to apply for injury benefits be a registered participant...

  112. Manual for the Paediatric Care and Needs Scale Version 2 (PCANS-2)

    Guidelines PDF [1.7 MB]

    Manual for the Paediatric Care and Needs Scale Version 2 (PCANS-2)...

  113. Notice of serious injury or deceased participant for schools and departments

    Forms PDF [79 KB]

    Use this form to notify NSW Sporting injuries of a serious injury or death. To be completed by an official representative of the prescribed organisation...

  114. Regional driving fact sheet

    Information PDF [0.2 MB]

    This fact sheet is designed with tips and key information to help keep you safe while driving on regional roads...

  115. Benefits for dependants

    Information PDF [0.4 MB]

    Understanding compensation for financial dependants...

  116. Sporting injuries benefits and payments guide

    Policies PDF [0.2 MB]

    Use this form for tables and information that outlines the benefits and cover the Schemes provide...

  117. Understanding compensation benefits for dependents

    Tools PDF [0.3 MB]

    icare provides compensation payments to eligible families of deceased workers who had a work related dust disease in NSW...

  118. Funeral benefit claim form

    Forms PDF [78 KB]

  119. Applying for workers compensation benefits

    Information PDF [0.2 MB]

    Information on applying for workers compensation for Dust Diseases Care...

  120. Speed fact sheet

    Information PDF [0.2 MB]

    Speeding is the biggest contributor to road trauma on NSW roads. This guide provides key facts around speed risk on the roads, as well as tips on how to stay safe...

  121. New CEO confirms leadership changes at icare

    News PDF [90 KB]

    New icare CEO Richard Harding today announced leadership changes to refocus the organisation on core priorities...

  122. Medical Support Panel a success

    News PDF [0.5 MB]

    icare's 12 week Medical Support Panel pilot has been extended for four weeks to reach more injured workers. icare Chief Medical Offices, Dr. Chris Colquhon shares his insights on the results...

  123. icare partners with LCSA to connect disadvantaged communities

    Article PDF [101 KB]

    icare partners with LCSA to collaborate with diverse communities, address social issues and build resilience...

  124. Lung screen brings peace of mind to orange employers

    News PDF [54 KB]

    The Lung Screen will be visiting North Orange to hold a community information session for locals, making this the Lung Screen's 19th visit to the region. Find out more about the lung screening...

  125. Paralympian shares story of workplace injury with Kerfoot

    News PDF [78 KB]

    Paralympic rowing champion Ben Houlison made a big impact at commercial electrical services company Kerfoot in Seven Hills recently, when he shared his story of workplace injury...

  126. Vivek Bhatia named anziif 2017 insurance leader of the year

    News PDF [0.3 MB]

    ANZIIF named Vivek Bhatia, icare CEO, as the Insurance Leader of the Year at their 14th Annual Australian Insurance Industry Awards...

  127. icare Foundation invests in new e-mental health strategy for small businesses

    News PDF [0.3 MB]

  128. Leadership change at icare

    News PDF [0.2 MB]

    Michael Carapiet announces John Nagle, Group Executive - Workers Insurance, has been appointed interim managing director & CEO of icare following Vivek Bhatia's resignation...

  129. NSW pays high price for medical imaging of workers injuries

    News PDF [0.3 MB]

    See the results of icare's recent study comparing the cost of the medical imaging service is purchases for injured workers in NSW either the cost of the services in other Australian workers...

  130. 2017 CASE Award finalists announced

    News PDF [0.4 MB]

  131. Applications open for icare's 2017 CASE Awards

    Article PDF [0.2 MB]

    John Nagle announces applications are open for icare's 2017 Care & Service Excellence (CASE) Awards. Find out how you can apply...

  132. Presentation for Australian Rehabilitation Providers Association ARPA

    Information PDF [0.5 MB]

    Terence Hoe's presentation to the Australian Rehabilitation Providers Association...

  133. Creating trust in compensation infographic

    Information PDF [0.4 MB]

    We break down injury claims in Parramatta to average age, time taken off work to recover and the types of injury. Find out more at UFirst's Deep Dive event in Parramatta...

  134. Creating trust in workers compensation

    News PDF [0.2 MB]

    Ufirst are holding a Deep Dive event in Parramatta to increase people's capacity to return to work after injury. Find out why Parramatta was chosen as the location...

  135. icare and Swisse Wellness join forces

    PDF [89 KB]

  136. HBCF appoints new claims manager Gallagher Bassett

    News PDF [0.1 MB]

    icare HBCF announces that icare has appointed Gallagher Bassett as the new HBCF claims manager...

  137. Winners of icare's 2017 tmf awards announced

    News PDF [0.2 MB]

    icare executive Tim Plant announces the winner of the 2017 icare TMF Awards for Excellence in Risk Management...

  138. icare appoints gallagher bassett

    News PDF [0.3 MB]

    Tim Plant announces the appointment of Gallagher Bassett as icare's new claims management partner for processing Self Insurance general lines claims...

  139. icare releases new guidance for living with a spinal cord injury

    Guidelines PDF [0.2 MB]

    icare's guidance tool will assist the injured person, their carers and the health professionals involved in making decisions about their support needs...

  140. Safety equals greater efficiency for Komatsu

    News PDF [63 KB]

    Safety equals greater efficiency for Komatsu...

  141. Qube puts wellbeing of its people first

    News PDF [0.1 MB]

    Through its focus on the safety, health and wellbeing of its 7,000 employees; logistics service provider Qube Group has reduced injuries by more than 40 per cent...

  142. Sleep well work better infographic

    Information PDF [0.7 MB]

    Download this infographic and encourage healthy work and sleep habits...

  143. Shine Winter 2021

    Stories PDF [3 MB]

    Sharing stories, ideas and news across Lifetime Care and Workers Care...

  144. Promontory's Final Closure Report on icare Improvement Program

    News PDF [0.8 MB]

    Promontory's final report Addressing the McDougall and GAC Recommendations...

  145. Promontory – First Quarterly Update on icare's Improvement Program

    Reports PDF [0.9 MB]

    The First Quarterly Update on icare's progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia...

  146. Nominal Insurer Claims Management Service Request for Proposal (RFP) FAQs

    Information PDF [44 KB]

    Frequently asked questions about the tender for claims and injury management services...

  147. Promontory Tenth Quarterly Update on icare Improvement Program

    News PDF [1 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 February 2024 to 30 April 2024...

  148. Promontory – Third Quarterly Update on icare's Improvement Program

    News PDF [1.1 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...

  149. Deloitte Access Economics - Evaluation of the MSD Wearable Study

    Reports PDF [1 MB]

    Deloitte Access Economics was engaged by icare to design the implementation and evaluate the MSD Wearable Study...

  150. Changes to claims management - General FAQs

    Information PDF [0.3 MB]

    General frequently asked questions (FAQs) about the changes to claims management...

  151. Changes to claims management - Employer FAQs

    Information PDF [0.3 MB]

    Frequently asked questions for employers about the changes to claims management...

  152. icare announces new claims service providers for workers compensation scheme

    News PDF [0.3 MB]

  153. Promontory - Second Quarterly Update on icare's Improvement Program

    Reports PDF [1 MB]

    The Second Quarterly Update on icare's progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia...

  154. Competitive Grants Application Form

    Forms PDF [1.4 MB]

    DDC - Research Grant Application Form...

  155. Competitive Grants Application Guidelines 2018

    Guidelines PDF [92 KB]

    Research Grants Application Guidelines 2018...

  156. Starting an attendant care program with Lifetime Care

    Information PDF [0.2 MB]

    Attendant care services help support you in your home and community. Lifetime Care pays for ‘reasonable and necessary’ attendant care services to help you with tasks you need support to do as a...

  157. Starting an Attendant Care Program with Workers Care

    Information PDF [0.1 MB]

    Attendant care services help support you in your home and community. The icare Workers Care program will pay for reasonably necessary attendant care services to help you with tasks you need support to...

  158. Education and study support services

    Information PDF [0.2 MB]

  159. DDC Asbestos Diseases Research Institute peer-to-peer support fact sheet

    Information PDF [76 KB]

    The Asbestos Disease Research Institute supports people who are currently living with mesothelioma and their families...

  160. DDC Asbestos Diseases Foundation of Australia peer-to-peer support fact sheet

    Information PDF [76 KB]

    Asbestos Diseases Foundation is a not-for-profit, community-based organisation providing support to people with an asbestos-related disease...

  161. Support services fact sheet

    Information PDF [0.2 MB]

    Support organisations offer a safe and understanding community of people who understand what it means to be diagnosed and living with, or caring for someone with a dust disease...

  162. wecare - family support fact sheet

    Information PDF [0.3 MB]

    wecare provides mentoring and support for families of people who are seriously injured in a workplace or motor vehicle accident or after the diagnosis of a work-related dust disease...

  163. Dust Diseases Care grief and loss support fact sheet

    Guidelines PDF [0.2 MB]

  164. Claims for Payment of Heath Care

    Guidelines PDF [0.3 MB]

  165. Claims for Payment of Heath Care

    Information PDF [0.3 MB]

    Claiming payments for health care with dust diseases care...

  166. Domestic Assistance Claim Form

    Forms PDF [46 KB]

    Complete this form if you are making a claim for reimbursement of pre-approved domestic assistance expenses that you have paid...

  167. Grief support following a workplace death

    Guidelines PDF [1.1 MB]

    Download the icare Grief support pack to find out more information about counselling and other support services...

  168. Medical Expenses Claim Form

    Forms PDF [57 KB]

  169. Travel Expenses Claim Form

    Forms PDF [54 KB]

  170. How to request treatment rehabilitation and care services with lifetime care

    Information PDF [0.1 MB]

    How to request treatment and rehabilitation services with lifetime care...

  171. Domestic Assistance fact sheet

    Guidelines PDF [37 KB]

    If you receive compensation benefits from Dust Diseases Care, you may also be entitled to receive domestic assistance in your home...

  172. Complementary and alternative therapies information sheet - Dust Diseases Care

    Information PDF [0.3 MB]

    Complementary and alternative therapies information sheet - Dust Diseases Care...

  173. Sargood on Collaroy - Information for Participants and Workers

    Information PDF [0.1 MB]

    Sargood on Collaroy is the most accessible beachside health and wellness resort in Australia, purpose built for people living with a spinal cord injury...

  174. Respiratory Health Monitoring Questionnaire for PCBU - Silica

    PDF [0.7 MB]

  175. Lung Screening Sydney CBD Clinic Information Sheet

    Information PDF [0.3 MB]

    Use this info sheet to understand how to prepare for your appointment and what to expect...

  176. Respiratory Health Monitoring Service Agreement

    Information PDF [0.3 MB]

    Respiratory Health Monitoring Service Agreement...

  177. Clinic Location Guide

    Information PDF [1 MB]

    Use this guide so you know how to find us and arrive on time...

  178. Lung Screening Mobile Clinic Brochure

    Information PDF [0.4 MB]

  179. Equipment insurance claims information sheet

    Information PDF [57 KB]

    If you have equipment that has been funded by icare, and this equipment is lost, accidentally damaged, maliciously damaged or stolen, we need to know straight away...

  180. Home modifications - A way to stay at home

    Information PDF [0.1 MB]

    We can support you with home modifications by paying for changes to the structure, layout or fittings in your home that you need because of your injuries...

  181. Role of your coordinator and case manager - Lifetime Care

    Information PDF [0.1 MB]

    Find out more about the roles of your coordinator and case manager...

  182. Mobile phones and distraction fact sheet

    Information PDF [0.2 MB]

    In NSW, using a handheld mobile phone while driving is illegal. A mobile phone can only be used in limited circumstances whilst driving. This guide explores the rules on when you can legally use your...

  183. icare Workers Insurance Review of a Decision Request Form

    Forms PDF [0.1 MB]

    icare Workers Insurance Review of a Decision Request Form...

  184. Lifetime Care - Dispute assessors

    Information PDF [0.1 MB]

    Information about dispute assessors for participants in the Lifetime Care and Support Scheme...

  185. Road Safety and Your Work - A Guide for Employers

    Guidelines PDF [2.2 MB]

    This guide provides workplaces with information about key road safety issues and risks, and ways to help you and your workers get around safely while using the road...

  186. Claims Transfer Fact Sheet

    Tools PDF [68 KB]

    Claims Transfer Fact Sheet...

  187. Ageing well

    Information PDF [0.1 MB]

    Information on ageing well for people in Lifetime Care and the Workers Care program...

  188. Risk Management Plan Template

    Guidelines PDF [82 KB]

    The Risk Management Plan Template, crucial for grant applications, systematically addresses project risks with its Risk Register and Mitigation Strategies, enhancing project credibility by...

  189. Annual Financial Acquittal Report

    Guidelines PDF [82 KB]

    The Annual Financial Acquittal Report template enables detailed annual financial reconciliation, ensuring that funds are used as specified in the Funding Agreement, thereby maintaining financial...

  190. Induction Kit for New Grantees

    Information PDF [82 KB]

    The Induction Kit for New Grantees is an all-encompassing resource that acquaints new recipients with DDC's procedures, grant lifecycle, reporting requirements, and Funding Agreement, while...

  191. Active Project Reporting User Manual

    Guidelines PDF [82 KB]

    This user manual offers a detailed guide on active project reporting, outlining steps from preparation to funds’ release, various report types, financial acquittal processes and impact assessment. It...

  192. How to Draft a Successful Grant Application

    Events PDF [82 KB]

    This webinar outlines guidelines for successful grant applications to DDB, covering project planning, rationale, design methodology, cost-benefit analysis, significance, researcher qualifications...

  193. Project Planning and Scheduling

    Events PDF [82 KB]

    This webinar emphasises the importance of planning and scheduling in project management, covering the project lifecycle, initiation, timeline creation, and the use of staging and budget templates. It...

  194. Project Staging Template

    Guidelines PDF [82 KB]

    The Project Staging Template is a multi-functional tool essential for grant applications, project management, handling contractual obligations, funding disbursement, evaluation, dispute resolution...

  195. Final Project Report

    Guidelines PDF [82 KB]

    The Final Project Report template is designed to offer a comprehensive summary of the project, capturing key findings, outcomes, and the overall impact, presenting a complete picture of the project's...

  196. Support Organisation Final Project Report

    Guidelines PDF [82 KB]

    The Support Organisation Final Project Report template is designed to offer a comprehensive summary of the project, capturing key findings, outcomes, and the overall impact, presenting a complete...

  197. Project Variation Request Form

    Forms PDF [82 KB]

    The Project Variation Request Form enables grantees to formally propose changes to their grant terms, accommodating unforeseen challenges or opportunities, ensuring flexibility and adaptability in...

  198. Project Planning and Scheduling Manual

    Guidelines PDF [82 KB]

    This manual provides a thorough guide on project planning and scheduling, covering the project lifecycle, stakeholder identification, budgeting, risk management and quality assurance. It includes...

  199. Quality Assurance Plan Template

    Guidelines PDF [82 KB]

    The Quality Assurance Plan Template provides DDB funded researchers and Support Organisations with a detailed guide for maintaining high research standards, covering quality metrics, audits...

  200. Active Project Reporting

    Events PDF [82 KB]

    This webinar emphasises the importance of regular reporting, detailing the reporting process and types of reports, including Progress Project Reports, Annual Financial Acquittal Reports, Final Project...