1. Invoicing and payment for services

    Information

    Information for service providers on how to send us invoices and receive payments...

  2. Hunter Brain Injury Service

    Information PDF [0.3 MB]

    When a person has a severe brain injury from a motor vehicle accident or work injury it can change how you think, behave and complete everyday tasks. HBIS case management and rehabilitation helps in...

  3. Our story

    Information

    We're changing the way people think about insurance & care. We deliver best in class insurance and care services to the business, people and communities of NSW...

  4. Di's journey

    Stories

    Life can change in a moment. Parking in your driveway is as everyday as it gets. Moments earlier, around the bend, a witness saw a car whizz by and called the police. Locals heard the collision. Let...

  5. Working with a Lifetime Care case manager

    Information

    Through our care schemes, some participants are partnered with a case manager to help coordinate their treatment, rehabilitation and care needs...

  6. Professional Criteria for Prescribers

    Policies PDF [0.2 MB]

    icare requires that prescribers of assistive technology meet necessary qualifications and experience...

  7. Professional Criteria for Prescribers of Exercise and Fitness Equipment

    Tools PDF [54 KB]

    icare requires that exercise and fitness equipment prescribers meet necessary qualifications and levels of experience...

  8. Fast Track Information Sheet

    Information PDF [59 KB]

    Information about Fast Track for icare service providers working with Lifetime Care participants and workers in the icare Workers Care program...

  9. EasyOrder Information Sheet

    Information PDF [49 KB]

    EasyOrder is a way to order equipment without submitting an equipment request. It fast-tracks the order and supply of equipment considered low-cost and low-risk. It can be used for participants in the...

  10. Makiita's story

    Stories

    In a moment your world can change. In 2012 it did just that for Makiita and her family. While driving to school Makiita only remembers stopping at a T-intersection and seeing a truck indicating to...