Resources for planning and case management

Case Managers working with Lifetime Care and Workers Care can use this optional template to explore the range and frequency of supports a person requires to complete activities and participate.

Case Managers working with Lifetime Care and Workers Care can use this optional template to explore household and family supports available to the person and any barriers that may impact their recovery.

Case Managers working with Lifetime Care can use this optional template to explore household and family supports available to the person and any barriers that may impact their recovery.

Case Managers working with Lifetime Care and Workers Care can use this optional template to facilitate conversations about the person’s response to what is happening around them and how they are adjusting to, or accepting any short and/or long term changes they have experienced.

Case Managers working with Lifetime Care use this optional template to facilitate conversations about the person’s response to what is happening around them and how they are adjusting to, or accepting any short and/or long term changes they have experienced.

Case Managers working with Lifetime Care and Workers Care can use this optional strengths-based planning template to explore the person and family’s strengths.

Case Managers working with Lifetime Care can use this optional template to support strengths-based planning by exploring the person and family’s strengths.

Service providers working with Lifetime Care participants can refer to this information to learn about support and advocacy services available for participants.

Service providers working with Workers Care injured workers can refer to this information to learn about support and advocacy services available for injured workers.

Know how to respond appropriately should a child or young person you interact with be at risk of harm.

Service providers working with Lifetime Care and Workers Care can refer to this information to access resources aimed at developing cultural competency.

Service providers working with Lifetime Care and Workers Care can refer to this information to learn about balancing duty of care with dignity of risk.

This Policy outlines icare’s approach to building capability, risk enablement, and safeguarding for people in Lifetime Care, Workers Care, CTP Care and Dust Diseases Care.

The icare Health Literacy Framework has been developed for application in the lifetime schemes of icare: Lifetime Care, Workers Care, Dust Diseases Care and CTP Care.

This five-page document provides information on what Conversational Health Literacy Assessment Tool is and questions to ask a person when using Conversational Health Literacy Assessment Tool to understand a person’s health literacy at a point in time.

Service providers working with Lifetime Care and Workers Care can refer to this information to learn about their role in supporting health literacy.

Case managers working with Lifetime Care and Workers Care writing goals in My Plan can refer to this information to understand the My Plan approach to writing goals.

A guide for icare staff and service providers on using telehealth when providing services to participants and workers in Lifetime Care and Workers Care.

Case managers working with Lifetime Care and Workers Care can refer to this information sheet to identify the My Plan tools that can assist them when promoting independence with participants and injured workers.

Service providers working with Lifetime Care and Workers Care can choose to use this or their own template to provide an update or request for ongoing services, at the completion of a block of treatment, or as requested by the person’s case manager or icare contact.

Service providers working with Lifetime Care and Workers Care can refer to information about therapy progress reporting and how to use the Therapy progress report template.

This booklet is designed to be a brief introduction to working with Lifetime Care.

Information for new service providers