Resources for planning and case management

The following resources assist with effective planning and case management and they are not specific to My Plan.

Structuring meaningful conversations

The following optional templates include questions designed to help a person explore and communicate what’s important to them in a range of scenarios. They can be useful for case managers and planning facilitators during plan preparation or when a person is experiencing change.

Assessment tools

icare provides access to a range of published assessment tools that support person-centred practice and assessment of support needs.

Assessment tools and resources

Knowledge for practice – case management

icare has developed a range of information sheets to support broader case management best practice. Topics include health literacy, mandatory reporting and writing goals.