1. Customer Advocate

    Information

    Your Customer Advocate is here to be your voice within icare, helping deliver fair customer outcomes for you, our customer...

  2. Second Further Statement on Elderton Homes

    Information

    Following the second meeting of creditors, icare HBCF received a number of queries and has provided responses here to assist HBCF policy holders...

  3. Statement on Elderton Homes

    Forms

    Learn about the home building compensation fund and how we’re here to care for homeowners in NSW...

  4. How we care for homeowners

    Information

    Learn about the home building compensation fund and how we’re here to care for homeowners in NSW...

  5. How we work with builders and distributors

    Information

    Information on what the Home Building Compensation Fund is, and what it means for you as a builder...

  6. What risk factors impact on your HBCF premiums?

    Information

    Risk factors can impact the final premium price as either a discount or loading...

  7. HBCF is simplifying construction types

    News

    icare HBCF is simplifying the way premiums are calculated by reducing the number of construction type categories, from nine down to five, beginning 1 October 2022...

  8. Third quarterly update of icare's Improvement Program released

    News

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...

  9. icare adds pricing transparency to HBCF premium calculator

    Information

    Premiums displayed will now include the builder’s weighting, assisting in more accurately estimating the cost of HBC insurance...

  10. icare responds to Law and Justice Committee

    News

    icare has provided an update to the Standing Committee on Law and Justice on its progress in core activities relating to compliance with requirements expected of a public sector agency...