1. New Claims Model – Provider FAQ

    Information PDF [1.6 MB]

    An information pack for providers with frequently asked questions (FAQs) about the changes to claims management...

  2. New Claims Model – Employer FAQ

    Information PDF [1 MB]

    An information pack for employers with frequently asked questions (FAQs) about the changes to claims management...

  3. New Claims Model – Broker FAQ

    Information PDF [1.1 MB]

    An information pack for brokers with frequently asked questions (FAQs) about the changes to claims management...

  4. Premium scenarios tool

    XLSX [2.7 MB]

  5. Workers Compensation Industry Classification System 2019-2020

    Information PDF [2.3 MB]

    icare Workers Insurance 2019-2020 NSW Workers Compensation Industry Classification (WIC) System...

  6. McDougall Review - Medical Costs Submission

    PDF [0.4 MB]

    icare and Workers Compensation Independent Review - Submission by Insurance and Care NSW. Management of medical costs for injured workers...

  7. McDougall Review - legislative amendment submission

    PDF [0.4 MB]

    icare and Workers Compensation Independent Review - Submission by Insurance and Care NSW. Potential amendments to workers compensation legislation...

  8. McDougall Review - Whole Person Impairment submission

    PDF [0.2 MB]

    icare and Workers Compensation Independent Review - Submission by Insurance and Care NSW. Assessment of whole person impairment (WPI)...

  9. Improvement Progress Dashboard February 2022

    Information PDF [83 KB]

    This document shows icare's Improvement Program's progress against review recommendations...

  10. Improvement Program Progress Dashboard: October 2021

    Information PDF [81 KB]

    This document shows icare's Improvement Program's progress against review recommendations...