Premium updates for 2023-24
We've made some updates to our premium model to provide employers with greater stability and make things simpler...
-
-
Planning with an injured person
Lifetime Care and Workers Care use a person-centred, strengths-based planning approach called My Plan – designed to assist someone with planning for the things that are important to them...
-
Invoicing and payment for services
We make payments directly to service providers for approved treatment, rehabilitation and care services...
-
Workers insurance claims
We work with injured workers and their employers to ensure that every injured worker receives the right treatment and support at the right time...
-
Claims performance adjustment (CPA) rates
CPA rates are used to adjust an experience-rated employer’s premium, based on their claims performance compared to overall claims performance of the Workers Compensation Insurance Scheme...
-
Premium calculation for experience-rated employers
You're considered an experience-rated employer if your average performance premium is over $30,000. This means your premium will be impacted by your claims performance...
-
Information on COVID-19 for icare customers
icare is committed to ensuring our services continue to support our customers throughout and beyond the COVID-19 pandemic...
-
How to invoice Workers Insurance
We pay service providers directly for approved medical, hospital and rehabilitation services provided to Workers Insurance customers...
-
Premium calculation for small employers
You are considered a small employer if your average performance premium is $30,000 or less. This means your premium will not be impacted by your claims costs...
-
Organisations involved in a workers compensation claim dispute
The organisations that govern workers insurance and the dispute processes...
