1. Independent Review of icare's Improvement Program released

    News

    The First Quarterly Update on icare’s progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia, has been released...

  2. HBCF launches new eligibility assessment process

    News

    On 4 July 2022, HBCF launched its new eligibility assessment process for builders seeking to purchase certificates of home building compensation insurance...

  3. Customer Advocate

    Information

    Your Customer Advocate is here to be your voice within icare, helping deliver fair customer outcomes for you, our customer...

  4. Second Further Statement on Elderton Homes

    Information

    Following the second meeting of creditors, icare HBCF received a number of queries and has provided responses here to assist HBCF policy holders...

  5. Statement on Elderton Homes

    Forms

    Learn about the home building compensation fund and how we’re here to care for homeowners in NSW...

  6. How we care for homeowners

    Information

    Learn about the home building compensation fund and how we’re here to care for homeowners in NSW...

  7. How we work with builders and distributors

    Information

    Information on what the Home Building Compensation Fund is, and what it means for you as a builder...

  8. What risk factors impact on your HBCF premiums?

    Information

    Risk factors can impact the final premium price as either a discount or loading...

  9. HBCF is simplifying construction types

    News

    icare HBCF is simplifying the way premiums are calculated by reducing the number of construction type categories, from nine down to five, beginning 1 October 2022...

  10. Third quarterly update of icare's Improvement Program released

    News

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...