Are you a new vendor?
If you're a new vendor you need to register your details with us.
Complete a Vendor file addition/change request form (PDF, 0.1 MB) and email it to firstname.lastname@example.org.
We won't be able to process your tax invoice or pay you until you're registered in our system as a vendor.
Tax invoice requirements
You should only submit your tax invoice after services have been provided.
Your tax invoice must meet the Australian Tax Office, State Insurance Regulatory Authority and CTP Care invoicing requirements. These requirements can be found in our information sheet Invoicing requirements – CTP Care (PDF, 0.13MB).
Terms of payment
Our standard payment terms are payment within 20 days of receipt of a correctly rendered tax invoice. If any information is missing, we'll send it back to you.
We'll pay you by electronic funds transfer.
Submit tax invoices to: email@example.com
All other invoice enquiries: firstname.lastname@example.org
Note: please separate reports from tax invoices. Submit reports to email@example.com.
GPO Box 4052
Sydney NSW 2001
Accounts payable phone: 1300 416 829
Fax: 1300 738 583