How to invoice CTP Care

We make direct payments to service providers for approved treatment and care services.

Are you a new vendor?

If you're a new vendor you need to register your details with us.

Complete a Vendor file addition/change request form (PDF, 0.1 MB) and email it to

We won't be able to process your tax invoice or pay you until you're registered in our system as a vendor.

Tax invoice requirements

You should only submit your tax invoice after services have been provided.

Your tax invoice must meet the Australian Tax Office, State Insurance Regulatory Authority and CTP Care invoicing requirements. These requirements can be found in our information sheet Invoicing requirements – CTP Care (PDF, 0.13MB).

Terms of payment

Our standard payment terms are payment within 20 days of receipt of a correctly rendered tax invoice. If any information is missing, we'll send it back to you.

We'll pay you by electronic funds transfer.

Key contacts

Submit tax invoices to:

All other invoice enquiries:

Note: please separate reports from tax invoices. Submit reports to

CTP Care 
GPO Box 4052
Sydney NSW 2001

Accounts payable phone: 1300 416 829

Fax: 1300 738 583

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