1. icare HBCF loss notification form

    Forms PDF [0.2 MB]

    This form should only be completed to notify a loss under an insurance policy issued from 1 July 2010...

  2. Policy of Insurance under Part 6 of the Home Building Act 1989 (1 June 2018 - current)

    Policies PDF [0.2 MB]

    This document is the policy of insurance for building warrant that includes what you are and are not covered for, your period of cover, and any limitations and exclusions...

  3. icare HBCF claim form

    Forms PDF [0.3 MB]

    This form should be used when lodging a claim for policies issued from 1 July 2010 by the Home Building Compensation Fund (HBCF)...

  4. Home Building Compensation Fund (HBCF) Policy (15 January 2015 – 31 May 2018)

    Policies PDF [0.1 MB]

  5. Home Warranty Insurance Policy for Residential Work (1 February 2012 to 15 June 2015)

    Policies PDF [0.1 MB]

  6. Home Warranty Insurance Policy for Residential Work (1 July 2010 to 30 January 2012)

    Policies PDF [0.1 MB]

  7. Claims Handling Guidelines

    Guidelines PDF [50 KB]

  8. Market Practice Guidelines

    Guidelines PDF [55 KB]

    Market Practice Guidelines made under the section 91A of the Home Building Act 1989...

  9. Promontory – Third Quarterly Update on icare's Improvement Program

    News PDF [1.1 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...

  10. HBCF builder project completion advice

    Guidelines PDF [0.1 MB]