1. Retirement

    Information

    Your injured worker's entitlement to compensation is impacted by their retirement age...

  2. What information is available to the employer?

    Information

    The certificate of capacity is the main way in which the nominated treating doctor (NTD) communicates with the worker's support team...

  3. Reviewing psychosocial risks in NSW workplaces: recent changes to employer responsibilities

    Information

    The importance of addressing psychosocial risks in the workplace has gained significant recognition in recent years...

  4. What are workplace psychosocial risks?

    Information

    Workplace psychosocial risks refers to the psychological and social factors in the workplace that have the potential to affect employees' mental health and wellbeing...

  5. Types and purpose of investigations

    Information

    Throughout the course of the claim the claims service provider may need to request investigations to gather medical and/or factual information about the claimed injury...

  6. How to support your worker

    Information

    Your role as an employer is crucial in supporting your worker recover at and return to work following a work-related injury...

  7. Frequently asked questions

    Information

    Common questions employers have about mental health claims...

  8. How decisions are made

    Information

    When your case manager has all the available information before them, they may be ready to make a formal liability decision...

  9. Sharing of information

    Information

    Throughout the life of your claim, your claims service provider will need access to your medical information to ensure they can manage your claim as effectively as possible...

  10. When it's all too much or you're feeling unsafe

    Information

    There may be times in your recovery where you feel unsafe or at risk of harming yourself or others...