1. Complaints

    Information

    The claims journey can be both complex and challenging for employers. Discussing concerns as they develop can stop issues from escalating...

  2. The claims journey

    Information

    While no mental health claim is the same, there are some common milestones for all claims journey...

  3. Complaints

    Information

    The claims journey can be both complex and challenging. Discussing concerns as they develop can stop issues from escalating...

  4. Information for injured workers

    Information

    icare acknowledges that living with a mental health condition can be difficult and finding the help you need through a workers compensation claim can be a challenging experience. The Mental Health...

  5. Overview of the claims journey

    Information

    There are many things that happen during a workers compensation claim for mental health injuries...

  6. When your worker feels unsafe or at risk

    Information

    There may be times in your worker's recovery journey where they feel unsafe or at a risk of hurting themselves or others...

  7. Work break or journey payments

    Information

    How to make a work break or journey claim under workers insurance...

  8. Medical expenses and other medical-related entitlements

    Information

    As part of the claim, your worker may be entitled to medical expenses to assist them with their recovery and return to work journey...

  9. Injury Prevention in Construction

    Information PDF [0.2 MB]

    Injury Prevention in Construction (IPIC) is a $3.16 million investment by the icare Foundation supporting innovations and research addressing the root causes of accidents and injury in construction...

  10. Promontory - Seventh Quarterly Update on icare improvement program

    Reports PDF [0.9 MB]

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period 1 May 2023 to 31 July 2023...