Using a crisis to connect and care
When staff were injured in a riot at a Youth Justice centre, management knew they had to find a new way to deal with not just the physical injuries, but the psychological ones too...
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icare procurement improvement program—total contract value updates
icare has updated additional total contract values for its service provider contracts after confirming service provisions and spend, as part of its procurement improvement program and ongoing...
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New Customer Advocate appointed
icare has announced the appointment of Melanie Howard-McDonald as the new Customer Advocate charged with being the voice of the customer...
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icare Board renewal continues with key new appointments
icare Chair John Robertson has announced the appointment of a further two Non-Executive Directors, experienced financial services executives Kylie Willment and Virginia Malley...
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icare releases guidance to support people with a limb amputation
icare is proud to announce the release of the 'Guidance on the support pathway for people with a limb amputation (and trialling a prothesis).'...
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Jess' story: sister, daughter, young carer, her own person
When Jess's brother broke his back in a car accident it changed her life too. She has written her own honest and emotional account of being the sibling of an accident survivor...
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icare supports the Oz Day 10K wheelchair race
Athletes and their supporters gathered at The Rocks on Australia Day to cheer on competitors taking part in one of the world’s best wheelchair races...
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Feedback and complaints: Lifetime Care and Workers Care
If you're unhappy about something or wish to make a complaint, talk to your Lifetime Care or Workers Care contact. They may be able to rectify your concerns immediately...
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Home modifications process
An overview of the home modification process is explained in the videos and information provided...
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Relocating and rebuilding
The size, age, condition and design of your home may mean that it can’t be suitably modified...
