1. Building cultural competency in working with First Nations people (MPI005)

    Information PDF [0.2 MB]

    Service providers working with Lifetime Care and Workers Care can refer to this information to access resources aimed at developing cultural competency...

  2. Mandatory reporting for case managers (MPI003)

    Information PDF [0.2 MB]

    Case Managers working with Lifetime Care and Workers Care can use this information sheet to learn about their obligations and resources regarding mandatory reporting...

  3. My Plan framework – providers (MPI001)

    Information PDF [0.2 MB]

    The My Plan Framework is designed to support the person-centred approach to planning...

  4. Supporting Health Literacy – Using the Conversational Health Literacy Assessment Tool (MPI008)

    Information PDF [0.2 MB]

    This five-page document provides information on what Conversational Health Literacy Assessment Tool is and questions to ask a person when using Conversational Health Literacy Assessment Tool to...

  5. Balancing dignity of risk and duty of care (MPI006)

    Information PDF [0.3 MB]

    Service providers working with Lifetime Care and Workers Care can refer to this information to learn about balancing duty of care with dignity of risk...

  6. Guidelines for prescribers - exercise and fitness equipment

    Tools PDF [99 KB]

    This document details the qualifications and experience required to be eligible to prescribe specific types of equipment...

  7. Working with a participant's attendant care program - information sheet

    Information PDF [0.2 MB]

    This information sheet answers some frequently asked questions about attendant care...

  8. Working with a treating doctor

    Information

    Treating doctors play a critical role in helping injured workers recover. They are often the entry point to the healthcare system...

  9. HBCF building contract review program

    Information

    The program enables new builders to obtain hbcf cover and also experienced builders to take on new types of construction for the first time...

  10. Claims management decision framework

    Information

    The claims management decisions framework outlines decision responsibilities and accountabilities for appointed claims service providers and icare as the nominal insurer...