1. Working with us

    Information

    Find out how you can work with us to provide services, such as wheelchairs, lawn mowing and providing equipment to injured people in NSW...

  2. Understanding your role as a Nominated Treating Doctor

    Information

    Find out more about your role in the workers compensation system as a nominated treating doctor...

  3. Who is covered under the workers compensation system

    Information

    Who is covered under the workers compensation system...

  4. Protecting your patient's privacy and confidentiality

    Information

    Guidelines for handling your patient’s medical information to protect their privacy and confidentiality...

  5. Contact the scheme agent

    Information

    If you need to get in touch with the insurer to respond to these requests, to seek help or support, or to make a complaint, visit the insurance agent’s website...

  6. Self-management: Managing your own supports

    Information

    You may be able to manage aspects of your care independently if you have been a Lifetime Care participant for a couple of years, have moved past the 'interim' stage and your care needs are stable...

  7. The NSW workers compensation system

    Information

    Learn more about how workers compensation works in NSW...

  8. Medical Support Panel (MSP) fact sheet for providers

    Information PDF [60 KB]

    This fact sheet supports providers' understanding of the role that the Medical Support Panel (MSP) plays in claims management...

  9. Choosing a service provider – CTP Care

    Information PDF [0.2 MB]

    Information for CTP Care clients on how to find a service provider, questions to ask them, and what to do if you're not happy with a service provider...

  10. Fees and payments in the workers compensation system

    Information

    Learn more about fees, payments and processing in the workers compensation system...