1. Mark Goodsell appointed to icare Board

    News PDF [0.2 MB]

    icare Chair John Robertson has announced the appointment of Mr Mark Goodsell to the icare Board, following the retirement of Ms Lisa McIntyre as a non-executive director...

  2. icare Customer Advocate to review customers experiencing vulnerability

    News PDF [55 KB]

    icare’s Customer Advocate will undertake a review of customers who experience vulnerability across all icare insurance and care schemes to improve its support of the people who need it most...

  3. Grief support following a workplace death

    Guidelines PDF [1.1 MB]

    Download the icare Grief support pack to find out more information about counselling and other support services...

  4. Sporting injuries insurance information sheet

    Information PDF [1.5 MB]

  5. Promontory – Third Quarterly Update on icare's Improvement Program

    News PDF [1.1 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...

  6. Independent review of icare's Improvement Program

    Reports PDF [0.5 MB]

    Interim Establishment Report detailing the progress in addressing the McDougall and GAC recommendations prepared by Promontory Australia...

  7. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  8. Agency Information Guide

    Information PDF [0.3 MB]

    The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) provides members of the public with a right of access to government information. This Agency Information Guide (AIG) has been...

  9. icare Annual Report Errata

    Reports PDF [74 KB]

    This errata notes changes to the information published in the Insurance and Care NSW annual reports published in 2016–17, 2017–18 and 2018–19...

  10. icare Annual Report 2015-16

    Reports PDF [12.7 MB]

    Introducing icare's inaugural annual report - a snapshot of the first year in our journey to deliver world-class insurance and care services to the people of NSW...