1. About us

    Information

    We're changing the way people think about insurance & care. We deliver insurance and care services to the business, people and communities of NSW...

  2. icare Annual Report 2019–2020

    Reports PDF [18 MB]

    This volume reports on the operations and performance of icare and its related entities for period 1 July 2019 to 30 June 2020...

  3. icare Annual Report 2021-22

    Reports PDF [8.1 MB]

    This volume reports on the operations and performance of icare and its related entities for period 1 July 2021 to 30 June 2022...

  4. icare Annual Report 2020-21

    Reports PDF [4.8 MB]

    This volume reports on the operations and performance of icare and its related entities for period 1 July 2020 to 30 June 2021...

  5. icare Annual Report 2022-23

    Reports PDF [17.2 MB]

    This volume reports on the operations and performance of icare and its related entities for the period 1 July 2022 to 30 June 2023...

  6. Respect & Resilience: Development, Implementation and Program Evaluation

    Information PDF [7.7 MB]

    The report outlines the prevalence of customer misbehaviour and the impact that these behaviours have on people, business and the wider community...

  7. Shine Winter 2022

    Stories PDF [2.4 MB]

    Real-life stories of resilience, recovery, personal growth and new beginnings...

  8. Shine Summer 2023

    PDF [3.3 MB]

    News and real-life stories of resilience, recovery, personal growth and new beginnings for people in Lifetime Care and Workers Care...

  9. Andrew's story: A wheelchair entrepreneur

    Stories

    Six years ago, Andrew, then a personal trainer, felt a sense of hopelessness after his spinal cord injury. He is now building a video and photography business and has a renewed sense of purpose...

  10. icare announces education partnership with the Personal Injury Education Foundation (PIEF)

    News

    icare forms new partnership with the PIEF as the Professional Standards Framework enters a new phase focused on upskilling frontline staff...