1. icare - Comensura Report

    Reports PDF [4.7 MB]

    This document is an external report by Allens Consulting after review into the commercial arrangements between icare and Comensura for temporary employees and associated services...

  2. icare and State Insurance and Care Governance Act 2015 Independent Review

    Reports PDF [5.3 MB]

    The Independent Review Report on icare and State Insurance and Care Governance Act 2015 by the Hon Robert McDougall QC, Independent Reviewer, 30 April 2021...

  3. Promontory - Seventh Quarterly Update on icare improvement program

    Reports PDF [0.9 MB]

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period 1 May 2023 to 31 July 2023...

  4. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  5. Improvement at icare

    Information

    We are actively engaged in a program to improve icare's operations, performance, culture, risk and governance, to ensure better outcomes for our customers, our people and our schemes...

  6. Previous improvement updates

    Information

    As we have made improvements at icare we have provided updates to show progress...

  7. icare to review payments to Dust Disease Care participants

    News

    Historical Dust Disease Care payments under review...

  8. icare welcomes Richard Harding as CEO and Managing Director

    News

    icare Chair John Robertson has announced insurance executive Richard Harding as icare's new CEO and Managing Director...

  9. New CEO releases governance report

    News

    icare Chair and CEO welcome independent governance, culture and accountability review and commit to taking action to refocus the organisation...

  10. Interim Establishment Report for Improvement Program released

    News

    An Interim Establishment Report on icare's Improvement Program, prepared by independent assurer, Promontory Australia, has been released on icare's website...