1. Volunteering injuries

    Information

    If you’re a volunteer with a state government agency that we cover, you may be entitled to workers compensation...

  2. Statement of Business Ethics

    Information

    This Statement of Business Ethics sets out the expectations and commitments of icare when working with our suppliers, commercial partners, and contractors (collectively referred to as ‘suppliers’)...

  3. Feedback and complaints: Insurance for NSW

    Information

    If you're unhappy about something or wish to make a complaint, talk to your Insurance for NSW contact. They may be able to rectify your concerns immediately...

  4. Grief support following a workplace death

    Guidelines PDF [1.1 MB]

    Download the icare Grief support pack to find out more information about counselling and other support services...

  5. Access to information

    Information

    A wide variety of information is available for the public to access. Details of how to access that information is listed on this page...

  6. Update on icare’s payment remediation activities

    Information

    icare has made significant progress remediating approximately 17,500 injured worker claims impacted between October 2012 and October 2019 through our Indexation Remediation program...

  7. Injury claims for NSW government employees

    Information

    Our providers manage property, general liability, motor, travel, financial loss and workers compensation claims for Government agencies and workers...

  8. About us

    Information

    We're changing the way people think about insurance & care. We deliver insurance and care services to the business, people and communities of NSW...