Feedback and complaints: Insurance for NSW

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Insurance for NSW manages the Treasury Managed Fund (TMF) on behalf of the NSW Treasury. It provides a comprehensive state of protection for NSW 
government agencies.

What does the TMF cover?

The TMF provides coverage and services relating to:

  • Workers Compensation – this covers TMF agencies in the event an employee suffers a work-related injury or illness. This is in accordance with NSW Workers Compensation and Injury Management legislation.
  • General Lines – this covers legal liability, motor vehicle and property as well as other miscellaneous areas.

Submitting a complaint

You can submit a complaint or provide feedback by using one of the following methods:

TMF coverage also includes Volunteer Organisations such as NSW Rural Fire Service, NSW State Emergency Service, Marine Rescue NSW, Surf Life Saving NSW and NSW Volunteer Rescue Association.

You can submit a complaint or provide feedback about volunteer claims management by using one of the following methods:

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