Launch of CTP Care

Better long-term treatment and care for road accident survivors with the launch of CTP Care.

The Honourable Damien Tudehope, NSW Minister for Finance, Mr Adam Dent CEO of SIRA, Mr Robert Spencer CTP Care Client, Mr Richard Harding CEO and Managing Director of icare and Mr John Robertson Chair of the icare Board at the CTP Care launch event.

The Honourable Damien Tudehope, NSW Minister for Finance, Mr Adam Dent CEO of SIRA, Mr Robert Spencer CTP Care Client, Mr Richard Harding CEO and Managing Director of icare and Mr John Robertson Chair of the icare Board at the CTP Care launch event.

Today the NSW Government launched CTP Care, a program created under reforms to the NSW Compulsory Third Party (CTP) insurance scheme to provide long-term treatment and care for people injured on NSW roads, five years after their accident.

Minister for Finance Damien Tudehope said the NSW Government is committed to providing motor accident survivors the best possible care.

"CTP Care will operate alongside the existing Lifetime Care and Support Scheme already administered by icare. We are pleased to launch this new program that will be instrumental in helping people who are faced with long-term impacts following a motor accident." Mr Tudehope said. 

After CTP Care comes into effect on 1 December 2022, people with long-term needs due to a motor accident will begin to transfer to CTP Care at five years from their accident, or earlier if it is agreed they will have ongoing treatment and care needs.

An early transfer pilot involving 36 clients has been operating since October 2020. The pilot has provided a valuable test-and-learn experience ahead of full commencement on 1 December 2022.

 

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It is estimated between 1,300 and 1,700 people who are injured in motor accidents each year will have a future entitlement and need for the CTP Care program.

The new program will cover services including:

  • medical treatment – including GP visits
  • pharmaceutical items
  • psychological services
  • physiotherapy
  • exercise physiology
  • travel to and from approved appointments.

icare CEO and Managing Director Richard Harding said the new program is designed to better meet the needs of a wide range of motor accident survivors who have long-term needs.

"At icare, our core focus is to provide care for the people we serve. Our new CTP Care program will improve clients' lives by giving them access to a full range of services that are crucial for them to live a better life with an ongoing injury."

"CTP Care clients who have active needs are assigned a dedicated CTP Care contact person to make the transfer and management of their treatment and care as simple and seamless as possible."
Mr Richard Harding, CEO and Managing Director of icare

One of the pilot program participants, Robert Spencer relies on long-term treatment and care under his CTP claim. Early transfer meant that CTP Care can start planning and supporting his ongoing treatment and care needs sooner.

"Movement is painful. I get out or potter around the yard but when it starts hurting, I go back inside and take it easy," Mr Spencer said.

"The CTP insurer and now CTP Care have been there to help me out. I feel lucky to have that support."

icare and the State Insurance Regulatory Authority (SIRA) have worked collaboratively for some years towards the operationalisation of this new function, including the establishment of a CTP Care Steering Committee and a separate CTP Care Working Group. Additionally, icare has been engaging the existing CTP insurers in NSW to plan for CTP Care.

CTP Care is a program administered by the Lifetime Care and Support Authority in the NSW Compulsory Third Party (CTP) Scheme under the Motor Accident Injuries Act 2017 and is regulated SIRA.

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