icare Workers Insurance Review of a Decision Request Form
icare Workers Insurance Review of a Decision Request Form...
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How to lodge a dispute about a decision on your workers compensation claim
Find out how to lodge a dispute about your workers compensation claim...
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Complaints and feedback: Lifetime Care and Workers Care participants
We’re here to help and value what you have to say. If we’ve exceeded your expectations, or we haven’t met them, we want to hear from you straight away...
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Disputes about your treatment and care needs
As a CTP Care client, you have the right to disagree with any decision that we make about your treatment and care...
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Complaints and enquiries
In the first instance, all enquiries and complaints from employers or your broker should be directed to your insurer...
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Legal costs for lodging a workers compensation dispute
Legal costs for workers insurance disputes and how you may get legal assistance...
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Dispute resolution is changing in 2019
The State Insurance Regulatory Authority (SIRA) has announced that the start date for reforms to the workers compensation dispute resolution process will be 1 January 2019...
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How to dispute a decision about your treatment and care needs
Information for icare lifetime care participants on how to resolve an issue if you are unhappy with a decision made about your treatment and care needs...
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Disputes and complaints
The period after a work-related injury or illness can be complex and challenging for both employers and workers. The uncertainty that can sometimes follow may lead to complaints and disputes...
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Lodge a complaint or dispute
If you’re dissatisfied with a decision or the service received from icare HBCF or its scheme agents, you can make a complaint through applicable internal dispute resolution (review) processes...