Under workers compensation legislation, your patient must:
- Notify their employer of the injury as soon as possible.
- Participate and co-operate in the establishment and development of an injury management plan.
- Nominate a treating doctor (NTD) to treat them and participate in the development of the injury management plan.
- Authorise the NTD to provide relevant information to the insurer and employer.
- Co-operate fully with the insurer in respect of the claim and comply with any reasonable request to provide information.
- Obtain certificates of capacity from the NTD if totally or partially incapacitated for work as a result of the injury.
- A copy of the certificate of capacity must be provided to the insurer and, where relevant, the employer.
- Make reasonable efforts to return to work in suitable or pre-injury employment where they have the capacity to do so.
- Where your patient is unable to return to pre-injury duties or suitable duties with their employer, they must seek suitable work with another employer.
To assist in the recovery process your patient should also:
- Report any issues with the injury management plan or suitable work immediately to the insurer, NTD, employer or workplace rehabilitation provider.
- Attend and actively participate in all appointments with medical practitioners, treatment providers and workplace rehabilitation providers.
- Keep in touch. Regularly speak with people involved with their recovery, informing them of progress and any changes in capacity.