1. DXC - Nominal Insurer Claims Service Provider Contract - Execution Version Redacted

    Information PDF [7.3 MB]

    2023 Claims Service Provider Agreement: Agreement for the provision of services to icare for the Nominal Insurer Workers Compensation Claims and Injury Management Services...

  2. ALZ - Nominal Insurer Claims Service Provider Contract - Execution Version Redacted

    Information PDF [7.5 MB]

    2023 Claims Service Provider Agreement: Agreement for the provision of services to icare for the Nominal Insurer Workers Compensation Claims and Injury Management Services...

  3. EML - Nominal Insurer Claims Service Provider Contract - Execution Version Redacted

    Information PDF [7.1 MB]

    2023 Claims Service Provider Agreement: Agreement for the provision of services to icare for the Nominal Insurer Workers Compensation Claims and Injury Management Services...

  4. GIO - Nominal Insurer Claims Service Provider Contract - Execution Version Redacted

    Information PDF [7.1 MB]

    2023 Claims Service Provider Agreement: Agreement for the provision of services to icare for the Nominal Insurer Workers Compensation Claims and Injury Management Services...

  5. QBE - Nominal Insurer Claims Service Provider Contract - Execution Version Redacted

    Information PDF [7.3 MB]

    2023 Claims Service Provider Agreement: Agreement for the provision of services to icare for the Nominal Insurer Workers Compensation Claims and Injury Management Services...

  6. GBS - Nominal Insurer Claims Service Provider Contract - Execution Version Redacted

    Information PDF [7.1 MB]

    2023 Claims Service Provider Agreement: Agreement for the provision of services to icare for the Nominal Insurer Workers Compensation Claims and Injury Management Services...

  7. General Lines and HBCF Claims Service Provider Contract - Executed- Redacted

    Information PDF [2.9 MB]

    General Lines and HBCF Claim Service Provider Formal Instrument Agreement...

  8. icare and State Insurance and Care Governance Act 2015 Independent Review

    Reports PDF [5.3 MB]

    The Independent Review Report on icare and State Insurance and Care Governance Act 2015 by the Hon Robert McDougall QC, Independent Reviewer, 30 April 2021...

  9. HBCF Complaint and Dispute Handling Procedures for Claims

    Information PDF [0.4 MB]

    The primary objective of this document is to provide a detailed guideline for the handling of complaints and disputes in relation to claim decisions...

  10. Guidance on the support needs of adults with spinal cord injury

    Guidelines PDF [1.6 MB]

    The guidance is a best practice tool to inform and guide people involved in making decisions around why a person with a spinal cord injury needs assistance from support workers...